ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Role:
Reporting into the Senior Director of Data & Applied Analytics the Business Partnership Manager - Data & Applied Analytics will be responsible for developing a strong relationship with the leaders they work with, identifying, analysing and presenting operational metrics to provide performance oversight and identify risks across the organization. The Business Partner / Manager will compose outputs in a highly consumable state, with clear messaging, and ensure that the same standard is reached from analysts they work with.
The Business Partnership Manager - Data & Applied Analytics will also be expected to manage requests for information, assign appropriate task to analysts, analyse and interpret outputs and present information to ICON’s senior leadership.
Job Description:
- Recognize, exemplify and adhere to ICON's values which centre around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Communicate clearly and effectively with all levels of the business (internally and externally).
- Demonstrate passion for solving analytical problems using quantitative approaches to generate insights from data.
- Possesses advanced analytical skills and understanding of data and its sources, to be able to objectively interpret the data for what it is saying.
- Delivers all metrics & analysis in accordance with established timelines and/or contractual requirements.
- Ability to distil large and complex data sets into business insight.
- Work directly with analysts to ensure output is being produced and delivered to a high standard from a quality and content perspective. The manager will be expected to provide guidance to the analysts they are working with and ensure end deliverables are meeting the customer’s expectations.
- Validates the quality of the data before engaging in analysis. Quality check of own work and that of the analysts.
- Creates dashboards and metrics for presentation to multiple levels in the business.
- Acts as a Study and Partnership Metrics SME representing ICON at internal and external meetings.
- Manage requests for information coming in from all areas of the business. The manager will be expected to review and assess the requests and provide feedback directly back to the customer in relation to suitability of the metrics requested, quality of the supporting data, scope of work, etc. Where appropriate the manager will be expected to offer better/alternative solutions.
- Manage a challenging workload in a pressurized environment. Prioritizing deliverables appropriately.
To be successful in the role, you will ideally have:
- Experience in business data analysis, Pharma/CRO industry experience preferred.
- Strong excel skills a must.
- Excellent communication skills, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions.
- Self-starter who can work with minimal supervision.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
