At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is
driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping
shape an industry.
We are now hiring a Contract Specialist and looking for highly dynamic and professionally sound aspirants like you.
Contract/Change Order Development:
- Coordinate and develop contracts and change orders for newly awarded and on-going, single service, direct to contract and consulting projects at ICON and/or support the Contract Analyst team in the development of full service contracts and change orders.
- Work simultaneously on numerous contracts and/or change orders.
- Interact with ICON Legal, the Sales Team, and their respective Contracts Manager and/ or Contract Analyst, as necessary, to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
- Develop an understanding of applicable ICON costing tools and how budgets are built, client budget grids, and any tools and templates developed within the Client Contract Services group as required.
- Solicit input and review of contracts and change orders from the relevant operational departments.
- Ensure that payment terms follow ICON's recommended payment guidelines
- Work with respective Contract Manager on any issues that need to be escalated within ICON or the client and to be able to recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
- Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.
- Develop and maintain client/project files and tracking tools.
Quality:
- Review client/project documents and budgets prior to submission to their respective Contract Manager for final QC review.
Build Relationships:
- With ICON project teams, sales, proposals, finance, and project analysis.
- With clients, other ICON service areas, and third party vendors if needed.
Communication
- Ensure clear and direct communication when corresponding (verbally or written) with the project team and/ or client on the status of the contract and/or change order.
- Provide the relevant information required for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager and/or Contract Analyst, the respective Sales personnel, and project teams.
- Lead and/or assist internal meetings required related to contracts and change orders.
- Assist with client meetings with respective Contracts Manager required related to contracts and change orders.
Process Improvement:
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
You will need:
- Minimum of 2 years relevant work experience
- Ability to liaise successfully with all levels of management at ICON, vendors, and clients
- Good working knowledge of PC applications Excel, Word, Outlook and Access
- Excellent organizational, administration and problem solving skills
- Excellent written and verbal communication skills
- Excellent Customer Relationship Management skills
- Ability to easily adapt to dynamic environment working to strict deadlines and targets
- Good numerical ability an advantage
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you’ll benefit from anenvironment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
