Data Analyst

Data Analyst - Excel SQL - Blue Bell or Raleigh - Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Symphony Health, part of the ICON plc family, is a team of curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.

We are currently seeking a Data Analytst to join our diverse and dynamic team. The Data Analyst will elicit and document business requirements from customers, translate business requirements into clear, concise functional Unified Modeling Language (UML) models such as class, object, activity and sequence models and Technical Specifications. Create application report specifications. Collaborate and effectively communicate business requirements to cross functional teams including offshore resources. Create Requirements Breakdown Structure, estimate requirement efforts and create Requirements Work Plan. The role discusses and gathers requirements from business stakeholders including (operations, development, Project Managers and QA); designs, and builds user stories, use cases, packages and distributes for review and approval.

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What You Will Do:

• Design and prototype GUI-based applications, optimize process flows for performance and customer experience, and leverage existing systems to meet customer requirements while proposing architecture changes.

• Capture and document requirements in clear, concise Use Case formats, identifying risks, feasibility issues, and impacts during the elicitation process.

• Collaborate with business and product owners to define system-level requirements for development, perform gap analysis, and document resolutions to align with project phases.

• Manage small-to-medium projects as both project manager and business analyst, overseeing scope, cost, success metrics, resource assignments, and timelines.

• Analyze and interpret data models to define business requirements, ensuring alignment with strategic objectives and regulatory standards.

• Coordinate multiple initiatives in dynamic environments, synthesizing large volumes of information from stakeholders and acting as a central communicator.

• Perform data analysis and quality control, developing new methods to ensure deliverable accuracy and addressing gaps with corrective actions.

• Ensure compliance with data security and organizational policies, aligning efforts with company strategies through collaboration with internal and external teams.

Your Profile:

• Bachelor's degree in related field and 3+ years of related experience, including proven experience in data analysis, preferably in the Pharma/CRO industry.

• Strong analytical and critical thinking skills.

• Proficiency in data manipulation using tools such as Excel

• Familiar with SQL

• Excellent communication skills, with the ability to simplify complex problems for diverse stakeholders.

• Ability to analyze and provide data in consumable formats and full accuracy for various levels of the company, including ICON Senior Leadership, working independently after receiving initial guidance/training.

• Self-starter with the ability to work independently after initial guidance/training.

• Excellent time management skills

• Able to work 3 days a week from ICON's Blue Bell, PA, or Raleigh, NC, location

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply