Dir, Medical Safety Services
Hi, I am Jenand I manage this role
Talent Acquisition Specialist
About the role
This vacancy has now expired. Please click here to view live vacancies.
At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.
JOB FUNCTIONS
Provide leadership and management of global PVSS employees to ensure project and departmental deliverables are being met on time, within budget limits, and within approved quality levels to support achievement of the department's overall goals and objectives.
Be an integral part of the PVSS senior leadership team and take responsibly for global departmental initiatives
Manage and develop staff, including quality standards, adequacy of training, job performance/ contributions, work quality and career development.
Recognize, exemplify, and adhere to ICON's values, which center on our commitment to People, Clients, and Performance.
Takes initiative in the ongoing process improvement for quality and compliance.
Act as the first level of escalation for a portfolio of client studies and project
Develop, expand and maintain excellent client and internal stakeholder communication and relationships; by collaborating and demonstrating expertise in PVSS process for clients as well as internal cross functional groups
Actively participate in proposal development, business development and sales activities to drive department growth
Actively review, plan, forecast for proper resourcing for necessary global programs or project's needs, ability to recognize, justify and request participate in hiring and interviewing
Travel (approximately 10%) domestic and/or international. None expected during current pandemic.
EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS
Required:
6 years of previous pharmacovigilance/safety experience in a CRO or pharmaceutical setting
Experience of people management (including mentoring and development of staff)
Oversight of financial data (e.g. project profitability)
Excellent communication and client relationship building skills
Strong sense of responsibility and ownership to deliver quality services.
Preferred:
Direct CRO experience
Involvement in Business Development (e.g. presentation to new clients, generating quotes)
Leading or working on global initiatives
Management of globally located staff
Both clinical and post-marketing PV experience
Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
Teaser label
IndustryContent type
BlogsPublish date
02/16/2026
Summary
What Sponsors, CROs, and Sites Each Do Clinical research brings together many organisations, each with a specific role in delivering a clinical trial. For those new to the industry, the relationsh
Teaser label
Our PeopleContent type
BlogsPublish date
02/05/2026
Summary
Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab
Teaser label
Our PeopleContent type
BlogsPublish date
02/05/2026
Summary
Shaping the Future of Patient Safety At ICON, patient safety is the foundation of everything we do. Hassan Aljobori, Director of Pharmacovigilance, shares his journey through nine years of growth
Similar jobs at ICON
Salary
Location
US, Salt Lake City (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Salt Lake City
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Laboratory
Job Type
Permanent
Description
Position SummaryThe Medical Technologist I supports the daily operations of the Central Laboratory by performing moderate‑complexity testing in accordance with established procedures, regulatory stand
Reference
JR143722
Expiry date
01/01/0001
Author
Lauren BerrettaAuthor
Lauren BerrettaSalary
Location
Los Angeles, CA
Location
Los Angeles
Long Beach
Los Angeles, CA
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team. As a Senior CRA at ICON Plc, you will play a critical role in overseeing and managing clinical
Reference
JR140709
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
US, Blue Bell (ICON)
Department
Full Service - Symphony Health
Location
Raleigh
Blue Bell
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
Analyst
Job Type
Permanent
Description
We have an incredible opportunity for a Data & Reporting Analyst II to join ICON’s Symphony Health team. The Data & Reporting Analyst II is responsible for the timeliness, accuracy, and completeness o
Reference
JR142909
Expiry date
01/01/0001
Author
Tallulah PierreAuthor
Tallulah PierreSalary
Location
Argentina, Buenos Aires
Location
Buenos Aires
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Drug Safety
Job Type
Permanent
Description
We are currently seeking a Drug Safety Associate to join our diverse and dynamic team. As a Drug Safety Associate at ICON, you will play a pivotal role in ensuring the safety of investigational drugs
Reference
JR143506
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
China, Shanghai
Location
Shanghai
Remote Working
Office or Home
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Manager to join our diverse and dynamic team at ICON Plc. In this critical role, you will be responsible for overseeing the planning, execution, and successfu
Reference
JR143564
Expiry date
01/01/0001
Author
Sunshine YangAuthor
Sunshine YangSalary
Location
Los Angeles, CA
Location
Portland
Los Angeles, CA
Seattle, WA
Denver, CO
Las Vegas, NV
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
What you will be doing: Manage and lead the day-to-day operations of assigned trials to ensure completion per established project team goals and objectives in compliance with applicable GCP/ICH guidel
Reference
JR143477
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan Holmes