DOCS Operations Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job Title: Group Lead Clinical Data Science

Location : Bangalore/ Chennai/ Trivandrum

• As a Group Leader, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Ensure all work performed is of high quality, compliant with Good Clinical Practice, ICH Guidelines and all applicable laws and regulations.
• Complete all assigned trainings and courses in the ICON Training Management system (iLearn) (and / or sponsor system, as appropriate); ensuring all mandatory courses are completed before the designated date.
• Responsible for administrative management of team including on timely completion of time- sheets, iLearn and/or sponsor training courses, and leaves.
• Manage local data management teams to ensure project objectives are met within budget and agreed timelines.
• Support project management of activities supported in all locations, liaise with project/study teams, and escalate issues to local management and global study teams in a timely manner.
• Ensure effective resource allocation and workload balancing across assigned teams in coordination with Team Leaders and/or Study Leads.
• Provide resource projection on an ongoing basis to Management as appropriate.
• Support recruitment of resources.
• Support and mentor direct reports and extend technical expertise on an ongoing basis
• Develop, deliver and represent DM in internal and/or external presentations as required.
• Represent Data Management at internal / external / sponsor audits and manage findings through resolution both operationally and within the Quality Management System.
• Effectively manage work priorities of self and direct reports, delegating responsibilities where appropriate
• Identify process gaps and suggest process improvements (internal/external) on an ongoing basis.
• Perform interim and annual performance appraisal of assigned team members, identify gaps and propose development plans

• Any Life Science background
• Relevant Clinical Data management experience.
• Appropriate experience of at least one of ICON preferred CDMS (Rave, INFORM, OCRDC).
• Experience in managing Team Leads preferred.
• Proven leadership skills.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.