ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The role:
As a trusted HR Advisor, you will be responsible for providing a range of HR support services to ICON’s internal customers. This is a varied role which offers growth within the HR space, along with your day to day responsibilities, you will also have the opportunity to work on some great projects.
Collaborating with HR CoE in setting up HR records for the new joiner and rolling out global contracts.
Provide responses and guidance to new joiner with regular follow-ups on submission of documents to complete the onboarding.
Co-deliver global background checks process, supporting HR CoE with reporting.
Produce work that is accurate, thorough, and demonstrate compliance with sufficient analysis to meet the customers’ requirements, evidenced by minimal to nil re-work, escalations or quality issues.
Support various other HR process from hire to retire.
Complete required volume of work & projects by deadlines, measured on meeting SLAs and delivery on projects and activities as assigned.
Contribute to the creation of solutions to improve and standardize (globally where possible) the service by Identifying and recommending opportunities for improvement
Assess and allocate variable work that comes into the Service Centre
Ensure Individual development and continual service improvement
You will need:
Bachelor’s degree in Human Resources, Administration or related
1-2 years’ experience within a similar role (customer service for internal clients)
Intermediate or advanced MS Excel (macros, data base)
Excellent organizational skills and work collaboratively and using own initiative
Advanced English is a MUST
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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