IPG Systems Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

IPG Systems Analyst- remote

The IPG Systems Analyst position will be working as part of our Investigator Payments Team and will work closely with various internal departments, such as Clinical Operations, Study Start Up, Pricing, Data Management, as well as the IPG Payments Processing Team.

This is an excellent opportunity for a self-starter, to gain new responsibilities in a range of system driven activities, become commercially focused and be a key player within the organization.

The key duties the IPG Systems Analyst will carry out are:

• Collect and review information & data from other departments regarding protocols, visit structures, payment terms and budgets.
• Participate in Pricing Kick Off Meetings to provide input during the site budget build process.
• Lead system setup meetings with stakeholders to collect and document system setup and payment requirements.
• Use the information & data collected to setup the internal payment system.
• Work with Data Management to ensure proper mapping of EDC visits to CTMS and Payment System.
• Review contract amendments to determine necessary system updates.
• Interface with IT to evaluate, resolve, and communicate system-related issues impacting users and escalate to the Systems Manager and Support Manager.
• Demonstrate understanding of the business' needs and priorities by working in conjunction with the application owner in troubleshooting issues, scheduling system changes, and coordinating between IT and the business to provide input related to requests for new system features/functionality.

To be considered for the IPG Systems Analyst role you must have:

• Excellent attention to detail & accuracy.
• Outstanding written and verbal communication skills with ability to lead meetings.
• Prior experience working within a CRO.
• Prior experience with site budgets and payments.
• Confident in getting involved to obtain greater understanding of protocols, budgets & various business needs.
• Able to multi-task & problem solve.
• Bachelor’s degree is a must. 

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture –one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.