Manager, Accounts Receivable

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Manager, Accounts Receivable, full-time, permanent

Hybrid at ICON's Dublin office 3 days a week/2 days remote

The Manager, Accounts Receivable will be responsible for management of all Accounts Receivable accounting functions and reporting, ensuring compliance with internal control policies and procedures, and managing assigned team. The successful candidate will need to demonstrate an understanding of Order to Cash, with primary focus on Accounts Receivable. The role will report to the Finance Director and require ability to build and maintain relationships with key internal and external contacts. The Manager will also be required to analyze data, provide reports to management as needed, assist with projects and continually evaluate current processes for areas of improvement.

The Role:

As Accounts Receivable Manager, you will lead a global team of AR professionals all working to ensure that the Accounts Receivable team works efficiently and provides effective support to ICON.

• Deliver a readily scalable team structure and associated processes to efficiently manage workload growth from existing departments and business units as well as from new acquisitions;

• Management, development and motivation of staff, including some in satellite offices;

• Develop a team culture of "can do" and constant process improvement as well as searching for increased efficiency and ready adaptation to align to the evolving demands of the wider organization;

• Effectively manage Days Sales Outstanding ("DSO's"), notwithstanding the challenges of a more fast paced commercial environment;

• Manage an efficient billing process, minimizing lags between occurrence of operational activity and receipt of invoice by customer;

• Coordination and management of customer requested audits, minimizing disruption to daily operations while presenting a company improving experience for the customer;

• Ensure team builds and maintains effective relationships with all partners;

• Delivery of all required audit (both internal and external) documentation and ensuring full and effective compliance with any SOX requirements;

• Recognize, exemplify and adhere to ICON's values which centers around our dedication to People, Clients and Performance;

• Ad-hoc travel required.

You will need:

• Business/Finance diploma/certification or other equivalent desirable;

• Experience of shared services and/or management of a diverse multiple customer base environments;

• Experience of team management and development, preferably including management of staff located in satellite offices;

• Experience of high volume, multiple contracting entity billing environment

• Experience of reporting metric driven performance analysis, advanced knowledge in Excel;

• Experience of large ERP financial systems. Specific Oracle Financials experience is desirable but not a prerequisite.

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life insurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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