Patient Recruitment Associate
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Overview:
The Patient Recruitment Assistant are responsible to support the assigned Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements.
Responsibilities:
- Support assigned Manager/Sr. Manager, Patient Recruitment, in the preparation of presentation materials for Kick Off Meetings, Study Team Meetings, as needed
- Attend and support assigned Manager/Sr. Manager, Patient Recruitment, at Kick-Off Meetings and project meetings to discuss recruitment and retention strategies/tactics, as needed
- Support the development and execution of patient recruitment and retention activities, including the management of vendors, the development and review of materials, and media campaigns
- Collect and organize recruitment metrics from sites, vendors, and internal teams
- Assist with the development, review, and execution of Vendor Statement of Work (“SOW”)
- Submit requisitions in ICON’s purchasing system
- Support management and oversight of vendors, including the quality, accuracy and timeliness of deliverables; responsible for the quality of end products provided
- With minimal direction or oversight, initiate and track IRB/EC submission, translations, and material production and distribution
- Ensure that study materials are saved to the Patient Recruitment eRoom/BOX appropriately, including but not limited to study materials, presentations, and tracking/metrics
- File patient recruitment study materials in eTMF in accordance with File Management Plan and track to ensure 100% compliance
- Deliver high quality standards and strive for excellence. Act in a proactive, flexible, and responsive manner to both internal and external needs
- Effectively work within the remote global patient recruitment team on awarded projects with performance of all general project management activities including:
- Develop effective working relationships that foster an atmosphere of motivation, creativity, and innovation
- To work with the assigned Manager/Sr. Manager to ensure lessons learned are documented and case studies developed
You will need:
- Graduate / Postgraduate, or local equivalent, in life sciences, or related discipline or relevant experience required.
- General knowledge of Good Clinical Practices
- Basic computer skills including MS-Office (e.g. Word, Excel)
- Advanced English communication skills
- Ability to communicate with team members clearly and concisely
- Able to work independently with regular oversight/guidance from line manager
- Independently complete tasks given by more senior patient recruitment
- Accountable for own deliverables
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That is why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
#LI-FB1
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
