Product Owner
Location: Dublin OR Warsaw
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Product Owner is a key role within ICON, holding responsibility for leadership and oversight of budget, design, development and deployment of new, industry leading, products and / or operational interfaces in order to grow revenues and / or margins, create new strategic business streams, induce operational efficiencies and / or create commercial differentiation. The product owner should strive to be known as the expert in their respective product domains through interaction with the wider ICON organisation.
The Product Owner is required to be fully abreast of the innovation roadmap and other products under development in order to ensure that new products being produced by the Product Owner are complimentary to and enable cross-selling of the other products, whilst ensuring maximum operational efficiency in order to maintain healthy margins.
Key responsibilities include:
Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Travel (approximately 20%) domestic and/or international.
Take ownership of the product offerings through requirements analysis, release, early adoption, enhancement and market penetration.
Ensure that the product complies with all ICON SOPs, Testing and QA requirements. Write new SOP's, business processes, supporting documents etc as required.
Ensure that products are industry leading, stable, scalable, cost effective and enable cross-selling of other ICON services.
Responsible for defining adoption and ROI metrics and targets and then rigorously ensuring that ROI and adoption is achieved for each product, as demonstrated in metrics.
Support the sales team through creation of template sales materials (slides, metrics, videos) and ensure that sales / marketing is on message for the product(s).
Work closely with team members in order to maximise potential resources and leverage necessary skills to ensure continued product success.
Partner with other teams, for example software, to ensure strong team spirit and commitment to delivering a common goal.
To undertake other reasonably related duties as may be assigned from time to time.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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