Position Summary:
Effectively manage and support moderate to complex IxRS activities of individual studies from award to closeout. This will include all non-technical Project Management activities including gathering of the client's system requirement, Scope/Budget control and System Maintenance. The project manager will be expected to interact and build relationships with both internal and external clients. Study implementations and support functions are cross functional and require problem solving across people and technology. Actively coach and mentor the Project Leaders and other junior staff on the Project Manager role and different tasks and responsibilities for that role. The Project Manager will manage studies based upon a monthly budget with full project support.
Job Responsibilities:
- Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
- Develop, support and manage projects and project plans for implementation and through life of the project.
- Develop system specifications requirements with the support of the Technical Project Manager while providing the client with solutions during design meetings.
- Develop and maintain project issues list and drive the issues to resolution.
- Maintain and present project metrics to project director and Sr. management.
- Provide coaching and personal development to project leaders and other junior staff.
- Maintain budget for all projects assigned. The project manager is responsible for carrying a minimum defined budget per month across projects allowing for one project in development phase to be managed.
- Schedule and facilitate meetings with clients to develop system requirements and maintain on-going project status meetings. Continuing to facilitate project status meetings and liaise with client during life of the project.
- Liaise with internal teams and clients to effectively manage scope changes, project budget/financials and service levels within a project.
- Adhere to all company and departmental procedures at all times.
- Comply with all company and departmental quality procedures, training and policies, and project and/or client defined service level agreements. Responsible for overall quality of the project.
- Be actively involved on process improvement activities within Project Management team.
- Manage project risks and manage risk mitigation activities independently while maintaining compliance with company and departmental procedures.
- Prepare and participate in bid defense meetings for new and existing clients.
Requirements:
-Bachelor's degree in life sciences, business, technology, information technology or related discipline or local equivalent or equivalent work experience
An alternative combination of experience, education and training determined by management to be equivalent to the foregoing
-Minimum 2 years' experience in clinical research OR IxRS services
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Ability to produce high quality deliverables and work in an environment with changing priorities Understanding of system development life cycle process
- Negotiation skills, team work, conflict management, excellent leadership, documentation and communication skills, planning and organizing skills, effectively work with individuals across the organization, detail oriented