Sales Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The role

Due to business growth, ICON are currently hiring for a newly created role as a Sales Analyst based in either Dublin, Swansea or Reading. This is an exciting opportunity for either a recent graduate or someone who is looking for a change in direction to start their career in sales!

Key responsibilities include:

• Enter and update Accounts, Contacts, Leads, and Opportunities records
• Load tradeshow and other Lead lists
• Transfer ownership of records
• Identify duplicates and de-duplicate records using automated tools
• Identify and correct data gaps and discrepancies
• Research larger companies and update Account hierarchies
• Research company pipelines and identify sales-ready Leads
• Run regular reports to identify data discrepancies across the system
• Maintain large Contacts directory:
  • Run routine jobs to cleanse and update records
  • Perform research and use third-party tools to identify discrepancies and update records
• Update training documentation and other support materials
• Build a range of system reports and provide to targeted groups/personnel
• Publish routine Campaign reports for Sales and Marketing team
• Coordinate training for new users

You will have

• Knowledge of CRM systems, and some experience with cloud computing technology. Some knowledge of 3^rd party applications.
• Uses strong technical background to maintain the highest level of data quality in SalesForce.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know