Senior Investigator Payment Coordinator

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.


To support investigator payments team with set up and maintenance of ICON's investigators payments as appropriate; t

o assist with training and mentoring IPG staff to ensure they are equipped with the knowledge necessary to carry out their role successfully;

to support team lead and be main point of contract for issue escalationin absence of more sneior member of IPG team;

to positively contribute to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes;

to support clinical staff in executing accurate timely efficient investigator payments in accordance with investigator contract; prepare communication materials/payment data for internal/external clients relating to investigator payments/reporting as appropriate;

to hosttraining sessions/meetings relating to IPG processes and procedures; to route corresondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner;

to escalate payment issues/delays appropriately; to review payments in line iwth site contracts and visit data to ensure sites are being paid in a timely accurate and efficient manner;

to prepare, host and report on Clinical/IPG study status meetings and contribute to reporting on status of studies in relation to investigator payments ;

to set up, organise and maintain clinical study/IPG and supporting documentation as appropriate; conduct day to day activities in a professional service-orientated and client orientated manner

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.