ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Role:
Manage a team of Automation Developers and other support roles who are responsible for maintaining existing automated processes and progressing new automation opportunities.
Lead with identifying and automating the organisations processes using Intelligent Automation (IA) including, technologies such RPA, Cognitive, Chat Bots and Voice Bots.
Key Accountabilities
- Managing the relationship with IT to deliver a stable and scalable Automation platform that is fit for purpose.
- Operational accountability for the delivery of automated processes according to agreed timescales
- Prioritising process pipeline to deliver automation in a cost effective manner and against business requirements
- Managing a team of Automation Developers
- Complete Automation Assessments across all functions to identify processes suitable for Automation and lead on taking suitable processes through the Automation Development Life Cycle
- Ensure all automation development adheres to the approved Governance Model
- Lead on process re-engineering to enable automation
- Support with the development of additional automation business cases
- Ensure benefits are defined and realised in line with defined automation business cases
- Continuously improve the Automation Development Life Cycle and Governance Model
To be successful in the role, you will ideally have:
- Strong Robotic Process Automation management experience / knowledge
- Strong Infrastructure/Operational automation background.
- Able to influence at Executive/SLT level
- Strong Process Improvement background
- Able to develop innovate automation ideas and turn them into viable solutions
- Able to implement solutions and quickly overcome barriers to deliver tangible benefits
- Strong leadership / stakeholder management
Any experience below would also be advantageous:
- IT/change background
- Working knowledge of latest IA technologies
- Experience working in the healthcare sector
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
