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Senior Manager, Learning Partner

  1. Dublin, Warsaw
JR106901
  1. Human Resources
  2. ICON Full Service & Corporate Support
  3. Office Based

About the role

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Job: HR Learning Partner

Location: Dublin Ireland

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role

Working as part of the global ICON University team, the purpose of this role is to partner with the business to align ICONs learning strategy with organisational strategic goals and growth requirements and in the diagnosis of capability requirements. This role is a key driver for supporting ICON's philosophy of growing our own talent and ensuring a strong pipeline of internal talent to meet business needs. This role will also partner in the development of learning programs and interventions in collaboration with ICON University Portfolio and Program owners and lead and/ or support broader Organisation Development projects.

What you will be doing:

  • Act as a trusted partner to a dedicated business area, the Learning Partner is responsible for understanding the organisational learning and development requirements in line with the broader growth strategy and requirements and in the diagnosis of learning and development needs and supporting the development of effective interventions.
  • Act as a trusted partner to HR COEs in the diagnosis and delivery of learning and development needs in line with HR People Plans.
  • Leadership, oversight, and management of the learning needs analysis process reviewing and analysing learning requirements arising in the business, aligning with learning strategy and partnering with ICON University Teams on the development and implementation of learning solutions.
  • Leadership, oversight, and ownership of the learning assignments review process working with the ICON University team to deliver on scheduled reviews of learning assignments.
  • Lead and collaborate with ICON University teams in identifying and implementing key methods of learning evaluation and align with business on specific requirements and outputs.
  • Leverage tools, processes, data, dashboards, and analytics to support and report on the delivery, effectiveness and outputs of training programs and solutions.
  • Proactively lead and advise in the design and successful implementation of Organisation Development and Effectiveness and key strategic HR programmes and projects.
  • Demonstrated ability and capability to work with senior/executive leaders and as an SLT learning partner in leading on specific learning and development goals and requirements and reporting on success measurement and outcomes.
  • Excellent organisational knowledge and demonstrated business acumen supporting the ability to understand and align specific business requirements with the broader ICON learning strategy and to develop and implement solutions and interventions in line with this and in alignment with ICON University Catalogue of Learning both at a program and curriculum level.
  • Excellent knowledge of ICON University Catalogue of Learning, promotion of ICON University solutions, programs and learning interventions in the business as appropriate ensuring existing solutions are leveraged across the business.
  • Build a strong network of relationships throughout the business, with a specific focus on assigned business area(s).
  • Lead with creative and innovative in the learning & development space; apply best in class practices in approach, interventions, and targeted solutions.
  • Consider diversity and inclusion in the proposed solutions and delivery of learning objectives for ICON.
  • Work collaboratively and proactively as part of the wider ICON University and HR team
  • Recognize, exemplify, and adhere to ICON's values, which centre around our commitment to People, Clients, and Performance.
  • Prepare and manage the budget associated with assigned programmes and projects of responsibility
  • Travel may be required (approximately 20) domestic and/or international.

What you will bring with you:

  • Demonstrated experience working in Learning and Development including designing and evaluating L&D initiatives.
  • Significant experience working with management teams and senior leaders.
  • Excellent critical thinking and decision making skills.
  • Excellent interpersonal and relationship building skills.
  • Demonstrated knowledge of learning technologies and trends.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities, and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best-in-class employee benefits, supportive policies, and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please let us know through the form below.

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