Title: Senior Systems Analyst
Location: Remote (US-Based)
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
1. PURPOSE OF THE JOB:
- Participate in the development, support and on-going maintenance of all costing tools and associated modules.
- Support Business Development in the winning of new business for ICON
- Support Client Contract Services in the management of contract and change orders
- Recognize, exemplify, understand, and adhere to ICON’s values which center around our commitment to People, Clients, and Performance.
- To ensure the operational effectiveness of Business Development through development, maintenance, and training responsibilities applicable to costing systems.
2. JOB FUNCTIONS/RESPONSIBILITIES:
To ensure the operational effectiveness of Business Development through development, maintenance, and training responsibilities applicable to systems and analysis.
- Work with other ICON Regions and divisions to develop and maintain the GPT.
- Participate in the development and improvement of current systems, tools, and processes
- Maintain current systems, tools, and processes
- Identify future needs and propose methods to best utilize technology to improve the efficiency of the department
- Proactively assist in the identification of training and development requirements of potential users of Business Development systems and tools
- Provide initial and ongoing training and support to all potential users of Business Development systems and tools
- Support the team in delivering high quality client-focused proposals, budgets and client grids for new business opportunities within given timeframe
- Train and mentor Systems Analysts as appropriate.
- Evaluate Systems Analysts for ongoing performance reviews (PRP)
- Assist the Directors, Proposals and Client Contracts Services in developing and improving training and educational materials for Proposal Development Associates and Contract Analysts
- Contribute to the development of processes and tools to improve the accuracy and quality of proposals and contracts*
- Assist with continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties
- Comply with ICON administrative, training and human resources policies*
- Ability and willingness to travel at least 10% of the time (international and domestic: fly and drive)*
3. QUALIFICATIONS/EXPERIENCE REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (US)
- Bachelor’s degree or equivalent
- Prior experience in pharmaceutical / CRO industry or equivalent
- Prior experience in proposal development or outsourcing and/or relevant related experience/qualifications
- Prior experience in (Sponsor) outsourcing management (Contract and Change Orders) and/or relevant related experience/qualifications
- Prior staff management experience
- Good understanding of industry cost drivers
- Excellent communication and organizational skills
- Must be a self-starter, pro-active and professional with an ability to function in a high-paced, dynamic environment.
- Must be able to work independently, be highly motivated and a strong team player
- The ability to work under pressure to tight deadlines whilst maintaining accuracy and attention to detail.
- Fluency in English and excellent written English skills are essential
- Excellent working knowledge of Microsoft excel, Microsoft word and Microsoft outlook.
- Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employees location, the employee may be required to possess a valid Drivers license
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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