Site Engagement Liaison

The Site Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON’s clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial’s eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site’s strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site’s pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains “top of mind” with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial’s sponsor.

The role

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Effectively conduct a high volume of outreach to clinical site staff on assigned studies.

• Identify barriers to patient recruitment as well as solutions to those barriers

• Understand the scientific basis of assigned clinical trials

• Utilize educational materials to effectively communicate the science behind the clinical trial to the study teams

• Be able to communicate the scientific basis of the trials to other team members, investigators and site staff

• Identify effective prescreening strategies for each trial and recommend improvements as needed

• Provide detailed reports of interactions with investigators and site staff

• Participate in business development activities as assigned

• Travel (approximately 20%)

• Other duties as assigned

To succeed you will need:

• You will possess a bachelor’s degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies

• 3-5 years in clinical research at the clinical research site level required.

• Highly developed organizational, problem solving and analytical skill, with the ability to prioritize time-sensitive tasks and work independently, and to make decision and to progress projects.

• Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, or similar role is highly preferred.

• Excellent communicator, both in written and spoken language, able to produce reports and project plans to a high standard

• Must have strong computer skills in MS Word, Excel and PowerPoint

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Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.