Site Engagement Liaison - Mexico - Homebased

Site Engagement Liaison

Homebased Position

ICON, a leading provider in clinical trial services, management and delivery, is looking for an experienced patient recruitment professionals to join our dynamic team. The Site Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON’s clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial’s eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site’s strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site’s pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains “top of mind” with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial’s sponsor.

About the Site Engagement Liaison within ICON: 

Responsibilities:

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.• Identify barriers to recruitment as well as solutions to those barriers

• Understand the scientific basis of assigned clinical trials

• Utilize educational materials to effectively communicate the science behind the clinical trial

• Be able to communicate the scientific basis of the trials to other team members, investigators and site staff

• Identify effective prescreening strategies for each trial and recommend improvements

• Provide detailed reports of interactions with investigators and site staff

• Serve as a therapeutic expert for internal ICON staff

• Participate in business development activities as assigned

• Travel (approximately 30%) domestic and/or international.

• Other duties as assigned

Qualifications:

• Bachelor’s degree, or local equivalent, in a life-science, scientific discipline, medical and / or communication, marketing or business studies

• 3-6 years in CRO/Pharma; Minimum of 3 years’ experience in patient recruitment

• Highly developed organizational, problem solving and analytical skill, with the ability to prioritize time-sensitive tasks and work independently, and to make decision and to progress projects.

• Excellent communicator, both in written and spoken language, able to produce reports and project plans to a high standard

• Must have competent computer skills in MS Word, Excel

• Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO

• Read, write and speak fluent English; fluent in host country language required

Benefits of working at ICON:

We will provide the Patient Recruitment Manager with the resources to be successful in supporting their projects, client, and team members. In addition, we offer a strong benefits package that includes a comprehensive health plan, retirement plans, competitive pay, vacation, and an annual incentive plan to reward performance.  

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment