Site Network Mobilization Manager

Job Title: Site Network Mobilisation Manager

Location: Europe

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

At ICON, we have an incredible opportunity for a Site Network Mobilisation Manager to join the team in an EMEA-based role either office- or home-based.

The Role:

The Site Mobilization Manager will be responsible for managing the process of onboarding for any new sites joining the Accellacare network within ICON. This role will work with sites to ensure they are properly set up as members of the ICON global site network and will be meeting regularly with them to ensure they are hitting the goals outlined as requirements of being a part of Accellacare. This person will be a major point of contact for sites during the first 6-12 months after a site is onboarded to Accellacare and will work with other ICON site operations team members to ensure sites have the resources they need to be successful on ICON trials. This is a global role, with particular emphasis in the EMEA region. This is a full time role that will report directly to the Senior Director, Mobilization at ICON.

What you will be responsible for:

• Manage site onboarding process, including maintenance of site application and support of due diligence efforts
• Assist Mobilization team with on-site evaluations of potential sites, utilizing a detailed checklist to assess current state of sites prior to approval for onboarding to Accellacare network (travel requirement up to 30%)
• Hold relationship calls monthly with each site onboarded throughout the first 12 months of sites joining the Accellacare network, with a specific emphasis on provision of resources to each site and holding the sites to agreed-upon target metrics
• Provide detailed reporting on sites' performance on ICON studies to Senior Director by outlining key KPIs for each site including but not limited to: number of ICON screens, number of ICON randomizations, study start-up timelines, and number of queries
• Work with Senior Director on mitigation strategies for sites that fall behind target metrics and lead implementation of those strategies when required
• Support technology adoption for new sites to Accellacare network to ensure site metrics including patient database are accessible to ICON with respect to potential bids by the commercial team
• Meet with Senior Director, Mobilization on a weekly basis outlining progress towards key deliverables and KPIs

Job Competencies:

• At least 4-6 years' experience in clinical research is required, preferably at a site or in a site-facing role within a CRO, pharmaceutical company, or related organization
• Bachelor's or equivalent degree is required at minimum
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, etc.
• Strong at detail management and process-driven
• Strong writing ability is required
• Previous experience with client relationship management is preferred
• Ability to review data and understand reporting is required

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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