Sr Dir, Project Management
About the role
This vacancy has now expired. Please see similar roles below...
Senior Director, Global Program Management
Location: United States
POSITION SUMMARY
Responsible for global program management of functional service and resource-based strategic partnerships, overseeing the delivery and quality of overall program communications, direction, implementation, coordination, execution and control of global, cross-functional programs. The Senior Director, GPM will provide leadership to effectively coordinate and manage activities of global, cross-functional programs, to ensure timelines, targets, performance metrics and quality are delivered in a cost-effective and profitable manner. You will act as the key client contact for assigned programs and develop successful relationships with clients to drive increased volume of business. This includes active participation in client operations and executive governance committees, as necessary.
JOB FUNCTIONS / RESPONSIBILITIES
- Live our ICON values by consistently demonstrating accountability and delivery, collaboration, partnership and integrity.
- Recognize the importance of and create a culture of process improvement, which adds value to our business and meets client needs.
- Manage and lead a team of Directors and Managers in the successful planning, execution and governance of global programs and strategic partnerships.
- Manage goal setting, performance review, development, career progression and succession planning for a team of Directors and Managers.
- Understand and manage cross functional program inter-dependencies to achieve program and client targets.
- Act as the key client contact for assigned programs and develop successful relationships with clients to drive increased volume of business. This includes active participation in client operations and executive governance committees, as necessary.
- Effectively manage program financial targets, including revenue and margin.
- Manage the quality process and review quality metrics to ensure a high quality standard is maintained for service delivery.
- Measure and report program metrics / KPIs and lead continuous improvement.
- Keep internal and client stakeholders regularly informed of program progress, risk identification / mitigation and issue identification / resolution.
- Identify and resolve issues that impact program delivery, resources, timelines, metrics and financial performance and communicate these to senior management.
- Serve as the operational lead for new business opportunities, including proposal development and bid defense teams.
- Collaborate with business development colleagues to maximize new business opportunities with your assigned client accounts.
- Travel approximately 30% both domestic and international.
EDUCATION, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIREMENTS
To perform this job successfully, an individual must be able to perform each job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
QUALIFICATIONS
- Bachelor's Degree or local equivalent, in life sciences, medicine or related discipline.
EXPERIENCE & SKILLS
- Experience:
- Minimum of six (6) years of relevant industry experience
- Minimum of four (4) years of program / project management experience
- Working knowledge of project management techniques and tools.
- Direct experience in global, cross-functional project management environment.
- Proven experience in people management / line management.
- Proven experience in strategic planning, risk management and change management.
- Ability to work closely with business unit leadership to understand client needs.
- Strong analytical skills and business acumen.
- Executive presence with ability to confidently deliver complex presentations to senior management.
- High level of integrity, which inspires and requires the highest professional and ethical standards.
- Demonstrated leadership track record and effective inter-personal skills.
- Ability to lead and inspire excellence within a team.
- Ability to create an environment where employees have a sense of ownership that will lead to increases in productivity and efficiency.
- Results oriented, accountable, motivated and flexible.
- Minimum proficient across all ICON Leadership Competencies, including:
- Inspirational Leadership
- Influence & Collaboration
- Strategic Direction
- Competitive Edge
- Talent Development
- Drive Performance & Accountability
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
Regional United States (PRA)
Location
Multiple US Locations
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Feasibility
Patient Recruitment
Job Type
Temporary Employee
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR119460
Expiry date
01/01/0001
Author
Mitzi OvertonAuthor
Mitzi OvertonSalary
Location
UK, Reading
Location
Reading
Swansea
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR118879
Expiry date
01/01/0001
Author
Rajkapoor KamaludeenAuthor
Rajkapoor KamaludeenSalary
Location
India, Bangalore
Location
Bangalore
Chennai
Trivandrum
Bengaluru
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Data Management
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR118217
Expiry date
01/01/0001
Author
Ashwini PrakashAuthor
Ashwini PrakashSalary
Location
UK, Warwickshire (Head Office)
Location
Warwickshire
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Feasibility
Patient Recruitment
Job Type
Temporary Employee
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR118618
Expiry date
01/01/0001
Author
Hajni HowardAuthor
Hajni HowardSalary
Location
India, Chennai
Department
Full Service - Development & Commercialisation Solutions
Location
Bangalore
Chennai
Trivandrum
Bengaluru
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Imaging Specialist
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR117670
Expiry date
01/01/0001
Author
Puja JaiswalAuthor
Puja JaiswalSalary
Location
Mexico, Mexico City
Location
Mexico City
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Feasibility
Patient Recruitment
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR117283
Expiry date
01/01/0001
Author
Olivia MolinaAuthor
Olivia Molina