Team Lead Site Operations

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Team Lead, Clinical Operations

Fantastic opportunity to join ICON and in particular Accellacare Site Networks as a Team Lead, Clinical Operations at ICON. This permanent opportunity, reports directly to the Clinical Operations Manager, with the primary aim of Coordinating clinical trials and/or providing coordinator support as directed by Manager. This position may involve travel between sites.

Our mission is to function as an Integrated Site Network, the role of our Team Leads are paramount to achieving our mission.

As a Team Lead, Clinical Operations you will be responsible for the following tasks:

• Assisting Site Manager with organizing, preparing for and conducting staff meetings.
• Proactively overseeing recruitment needs and initiatives as needed.
• In the absence of the Manager, overseeing daily site activity.
• Independently managing projects and/or relationships at the direction of the Manager.
• Assisting with staff resource identification, development and utilization, ensuring optimal site performance.
• Serving as a marketing representative of the organization with regard to recruitment and retention of studies and development of contacts within the pharmaceutical industry.
• Advocates and contributes to the customer service performance of the sites to ensure optimal relationships with volunteers and industry clients.
• Promotes business growth through collaborating with Manager for trial feasibility completion, including but not limited to the assessment of trials, investigator and staff involvement and related correspondence with industry.
• Establishes and cultivates productive relationships with monitors and industry personnel to enhance business opportunities for the site and organization.
• Provide training and mentoring for the development of site personnel and investigators to facilitate the business development process.
• Oversee the process by which we obtain and include investigators in the clinical trial process, including investigator related documents (i.e., research agreement, malpractice coverage, W9, etc.) and internal communications to ensure all necessary personnel are able to perform to Accellacare standards.
• Assisting with the evaluation of employees through performance assessments.
• Reporting to management in regards to operational issues.

What you will have:

• Required Education and Experience: 4 year degree or equivalent preferably within Biology, Pharmacology, or a health-related field of study.

• Minimum of 3 years of experience in a clinical research environment. Previous supervisory/management experience strongly preferred.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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