Account Manager, Global Medical Communications
About the role
This vacancy has now expired. Please see similar roles below...
(Senior) Account Manager, Global Medical Communications
Flexible location office or homebased across USA
At ICON, it's our people set us apart.
What an exciting time to join ICONplc! What a 2020 we have had: acknowledged as an Employer of Choice by Women in Clinical Research and our reputation as a leading CRO in the vaccines clinical trial space has seen us play a significant role in the current CV19 pandemic along with being voted one of the best global CROs.
ICON Global Medical Communications (GMC) combines strategic consulting with delivery of innovative, insightful, and impactful tactics to optimise communication of your product's clinical value to a variety of external stakeholders.
We aim to be the best strategic medical communications company and scientific content partner in the world. We have committed ourselves to achieving this mission by leading the industry in quality, service, and innovation…Would you like to join our team?
We are looking for passionate, resilient, and inspiring individuals to join our team. As the (Senior) Account Manager, Global Medical Communications, you are a member of the GMC leadership team, will lead the Senior Project Lead team, develop your team's project management and client interfacing skills and help your team build their client strategy capabilities. In your role you are expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. In addition, on occasions you will interact with our clients with your team. This role provides critical subject matter expertise in publications and medical communications to internal teams or clients directly to assure delivery excellence.
The role:
- Responsible for assigned team resource assignment of accounts
- Responsible for performance management of assigned team reports / staff
- Partnership / collaboration with Manager Project Management in the management of project management resource, training and performance
- Collaborate with Client Engagement Directors and Account Managers to develop plans and support resourcing for new accounts
- Collaborates across ACC to support sharing of best practice, training, resource, cross-functional projects in support of an integrated delivery model
To perform (Senior) Account Manager, Global Medical Communications role successfully, you will have a blend of the skills and knowledge outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- At least six years of senior client services management of publications and medical communications experience
- Experience mentoring, training and/or supervising assigned team, as appropriate
- Manages assigned team responsible to ensure all work is completed compliantly according to SOP's (Client, and ICON) as well as industry standards
- Demonstrates resourcefulness; promotes the development of new ideas and solutions.
- Anticipates problems before they occur and seeks solutions (risk mitigation).
- Responsible for participation in the development and execution of new processes
- Experience utilizing client's database and project management tools e.g. Veeva Vault, DataVision, PubsHub, PubsStrat, and Microsoft programs e.g. MicroSoft Office
- Bachelors' Degree
- 6 to 9 years relevant experience
Why join us?
Ongoing development is vital to us, and as (Senior) Account Manager, Global Medical Communications, you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment. EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
Sydney
Department
Clinical Monitoring
Location
Sydney
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
Senior CRALocation: Sydney or Melbourne ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and ex
Reference
2024-109965
Expiry date
01/01/0001
Author
Joanne YoungAuthor
Joanne YoungSalary
Location
Korea, South
Department
Clinical Monitoring
Location
South Korea
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As a (CRA) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-110107
Expiry date
01/01/0001
Salary
Location
United States
Department
Scientist
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Scientist
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-109511
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
United States
Department
Regulatory, Drug Safety/ Quality Assurance & Other roles
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Other
Job Type
Permanent
Description
As a Lead Learning & Development Specialist, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-110081
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
United States
Department
Scientist
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Scientist
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-109986
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
United States
Department
Clinical Operations Roles
Location
United States
Remote Working
Office Based
Business Area
ICON Strategic Solutions
Job Categories
Contracts Administration
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-109272
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan Holmes