Associate Director, Clinical Operations (US Remote)

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Associate Director is responsible for all operations activities and staff within their unit(s), by assisting in the planning, implementation and monitoring of all
ongoing activities and projects in the unit/units. Mentors and leads the clinical operations management team, maintains appropriate resources to achieve maximum staff bill-ability and adheres to quality management practices. This individual will be responsible for all clinical operations activities and staff within the unit(s).

Provide leadership in the implementation of quality initiatives and business processes, achievement of management goals within the framework of the company mission, policy and

philosophy. Implement strategic direction to the Clinical Operations department.

• Sets overall direction, strategy and performance standards for multiple job/disciplines to assure that project profitability targets are achieved
• Ensures services provided to clients are compliant with ICON’s policies, procedures, SOPs, ICH-GCPs, client contractual expectations and country specific regulatory requirements
• Manages operational budget for the unit(s)
• Mentors and develops employees to expand employee performance levels and to assure retention of high performing ICON employees
• Ensures appropriate employee resources are available to meet corporate/ client/ project objectives while achieving optimal billability of the staff
• Takes a lead role in interfacing with the clients and prospective clients providing the technical and business credibility to gain market share and to increase the number of business opportunities for the unit(s) and for ICON
• Ensures that projects are managed within the contracted schedule and budget via the monthly project status review and project review
• Participates in ICON’s efforts for continuous improvement in policies, procedures and business processes that allow the company to achieve and maintain a competitive edge
• Provides input to central proposals for project bids to ensure all projects can and will be managed within contractually agreed upon schedules and budgets
• Provides leadership to all staff in the unit and transmits and enforces corporate messages and initiatives
• Represents the unit(s) in forums and meetings inside and outside ICON
• May function as legal representative for ICON in selected countries as appropriate
• Establishes long-term strategy for a one or more functional areas in alignment with strategic plans established by senior management
• Requires in-depth knowledge of the functional area, business strategies, and the company's goals
• Works with complex situations across functional areas of the business.
• Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas
• Decisions and recommendations have a significant long-term impact on the division, subsidiary, or corporation and affect the financial, employee or public relations position of the company.

• Bachelors Degree, or its international equivalent, in clinical science or health-related field from an accredited institution, or equivalent work experience required
• Extensive experience using computerized information systems
• Experience with PC-Windows, word processing, and electronic spreadsheets required
• Substantial clinical trials development experience is required, Vaccine experience not required but preferred 
• Substantial experience supervising or managing professional staff in a clinical research environment
• Thorough knowledge of ICH and local regulatory authority regulations regarding drug research and development is required
• Read, write, and speak fluent English; fluent in host country language required
• Minimum 3 years line management and Project Management experience

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.