JUMP TO CONTENT

Associate Study Manager

JR065343

About the role

This vacancy has now expired. Please click here to view live vacancies.

Associate Study Manager

Summary

The Associate Study Manager is a position for clinical resources to build the expertise and knowledge for managing in-home services for Symphony's customers. This position will begin with US-only studies, and continue to take on more responsibilities and challenging studies as well as assist with or lead international studies, as their performance warrants.

The Associate Study Manager will be mentored by the Clinical Operations team, along with the head of Clinical Operations to gain more knowledge and insight in managing global studies

The primary responsibility of the Associate Study Manager is to learn through hands-on experience, the various aspects of managing in-home services, project management skills, and designing and implementing the most effective in-home service model for their assigned studies with the help from Symphony's subject matter experts. The goal is to move the Associate Study Manager into the Study Manager position.

The Associate Study Manager is responsible for coordinating and managing Symphony-contracted services in assigned studies, accurately identifying and managing issues and continuous improvement, ensuring study documentation is accurate and timely, keeping all stakeholders informed in a timely and professional manner about the progress and key events with the study.

Essential Duties and Responsibilities

  • Support and/or be the lead study manager with the administration, coordination and management of study activities, including but not limited to:
    • Maintaining study project plans and adhering to study commitments and timelines
    • Development of study specific logistics and documentation for review and approval by Sponsor
    • Relationship management with the sponsor, CRO, investigative site staff, laboratory, pharmacy and other internal and external personnel
    • Participate in Sponsor IM's and SIV's
    • Project calls, webinars, teleconferences and meetings
    • Scheduling training, conducting training with subcontracted clinicians;
    • Entry into CRM and review of study CRM reports
    • Pre-visit and post-visit follow-up with clinicians
    • Review of study documentation for accuracy, completeness and turnaround times; solicit information to support inquiries;
    • Filing of study communications Handle, or seek advice in order to handle, sensitive issues effectively
    • Other duties as assigned
  • Transition into the lead study manager role and assume all responsibilities, if not already leading studies
  • Ensure high satisfaction of all stakeholders
  • Ensure visits are not missed, documentation is timely, complete and accurate and lab samples are evaluable
  • Comply with ICH/GCP, IATA, HIPAA, Data Privacy and other appropriate regulations

Qualifications

  • Detail-oriented; and process-oriented
  • Highly productive; Takes initiative
  • Well-organized and able to multi-task
  • Able to work independently or as an effective member of a team
  • Able to identify problems and propose a resolution
  • Committed to ensuring quality results: Able to produce quality and timely results
  • Customer-oriented; Capable of earning the professional respect of all stakeholders related to a study
  • Demonstrates the ability to build strong positive relationships with others internally and externally
  • Demonstrates sound judgment and decision-making ability
  • Demonstrates strong communication skills (written and verbal)
  • Understands and demonstrates compliance with ICH/GCP, HIPAA, IATA, Data Privacy, Symphony SOP's and other regulations as appropriate
  • Applies project management principles to daily activities

Education and Experience

  • Minimum Associates Degree, Bachelor's degree preferred
  • Minimum of 3-5 years in clinical/medical experience
  • 1 Year Symphony experience in Study Support or project management
  • Homecare experience desirable
  • Comfortable and conversant with clinical trials terminology and practices
List #1

Day in the life

Blood cancer cells
Blood Cancer Day - Raising Awareness and Driving Change

Teaser label

Industry

Content type

Blogs

Publish date

05/29/2025

Summary

Blood Cancer Day Blood Cancer Day is a powerful reminder of the millions of individuals and families whose lives are affected by hematological malignancies every year. These diseases are complex,

Teaser label

Learn how clinical research is transforming the future for those affected by hematological cancers.

Read more
Silver ribbon
Recognising World Schizophrenia Day through Research and Compassion

Teaser label

Industry

Content type

Blogs

Publish date

05/22/2025

Summary

World Schizophrenia Awareness Day 2025 Every year on 24 May, World Schizophrenia Awareness Day offers a vital opportunity to raise awareness, dismantle stigma, and celebrate the strength of individ

Teaser label

Explore how ICON is advancing schizophrenia research and addressing stigma through clinical innovation.

Read more
Ovarian cancer knot being held in woman's hands
Standing Strong on Ovarian Cancer Day

Teaser label

Inside ICON

Content type

Blogs

Publish date

05/08/2025

Summary

Standing Strong on Ovarian Cancer Day:    ICON's Commitment to Advancing Care Ovarian cancer remains one of the most challenging gynaecologic malignancies, both in terms of detection and treatmen

Teaser label

Martin Lachs, VP, Oncology Project Management at ICON discusses ICON’s role in advancing ovarian cancer research.

Read more
View all

Similar jobs at ICON

Laboratory Assistant

Salary

Location

US, Salt Lake City (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Salt Lake City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Laboratory Support

Job Type

Permanent

Description

We are currently seeking a Laboratory Assistant to join our diverse and dynamic team. As a Laboratory Assistant at ICON, you will provide essential support to laboratory operations by assisting with t

Reference

JR130420

Expiry date

01/01/0001

Michael Hartley Read more Shortlist Save this role
Finance Manager - Revenue Management

Salary

Location

Ireland, Dublin

Location

Dublin

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Accounting & Finance

Job Type

Permanent

Description

We are currently seeking a Revenue Manager to join our diverse and dynamic team. As a Revenue Manager at ICON, you will oversee the revenue management and financial reporting processes for clinical tr

Reference

JR131043

Expiry date

01/01/0001

Damien Kehir

Author

Damien Kehir
Read more Shortlist Save this role
CRA II

Salary

Location

UK, Reading

Location

Reading

Remote Working

Hybrid: Office/Remote

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team in a role dedicated to one of our most valued sponsors. . As a Senior CRA at ICON , you will pl

Reference

JR130205

Expiry date

01/01/0001

Katty Barreto Maia Read more Shortlist Save this role
Site Engagement Liasion

Salary

Location

Turkey

Department

Clinical Trial Management

Location

Turkey

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

As a Site Engagement Liasion you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2025-119922

Expiry date

01/01/0001

Yagmur Yangoz

Author

Yagmur Yangoz
Read more Shortlist Save this role
Senior Clinical Data Science Lead - (Client Dedicated)

Salary

Location

South Africa, United Kingdom, Spain, Romania

Department

Biometrics Roles

Location

Romania

South Africa

Spain

UK

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Data Management

Clinical Data Scientist Lead

Clinical Systems

Data Standards Consultant

Job Type

Permanent

Description

As a Senior Clinical Data Science Lead you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. Working within one of our newest

Reference

2025-118736

Expiry date

01/01/0001

Jonathan Cunliffe Read more Shortlist Save this role
Clinical Trial Liaison

Salary

Location

US, Salt Lake City (PRA)

Location

Multiple US Locations

Salt Lake City

Remote Working

Hybrid: Office/Remote

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Trial Liasion

Job Type

Permanent

Description

ICON’s field-based Clinical Trial Liaisons are highly trained site engagement specialists who support clinical trials by providing scientific and clinical support to investigators and site staff to en

Reference

JR130270

Expiry date

01/01/0001

Muna Nelke

Author

Muna Nelke
Muna Nelke

Author

Muna Nelke
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above