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Billing Supervisor

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About the role

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Billing Supervisor
 
Location: Dublin
 
ICON plc, a leading Clinical Research Organisation, employing approximately 13,500 employees across 97 offices in 38 countries, seeks an ambitious and highly motivated Billing Supervisor to join its Finance Department at its Leopardstown Global HQ.
 
This is an exciting opportunity for an ambitious and hardworking Billing Supervisor to oversee the day to day operations of the Accounts Receivable functions.
 
Based in our global HQ, this is a fantastic opportunity to join one of Ireland’s leading Plc’s  where you can make an impact globally and support ICON’s mission to help its clients to accelerate the development of drugs and medical devices that save patient lives and improve their quality of life.
 
The Role
 
The Billing Supervisor will be responsible for the supervision and training of staff, management of Accounts Receivable balances, daily and month end processes; Accounts Receivable reporting and analysis, compliance with established Company and SOX policies and procedures.
 
Responsibilities:
  • Manage the accounts receivable functions to ensure accurate and timely processing of invoices, credit memo and refunds.
  • Routinely meet with staff to evaluate, prioritize and set collections targets for the month.
  • Serve as an escalation point for collection issues; and responsible for progressing collection issues to resolution.
  • Prepare, analyze and interpret monthly accounts receivable aging reports and disseminate results to management.
  • Develop and write policies and procedures as necessary.
  • Consistently work to streamline and improve processes thereby maintaining DSO (Days Sales Outstanding) in line with goal set by management.
  • Identify errors, resolve discrepancies, and provide support and dispute resolution to customers in a timely manner.
  • Interface with Project Management, Contracts and other departments to obtain up to date information concerning contracts, change orders and billing related issues that impact collections.
  • Support internal and external audits
  • Assist manager with ad hoc reports and special projects as needed.
  • Assume other reasonably related duties as may be assigned from time to time.
  • Responsible for continuously reviewing and adjusting processes to gain efficiencies.
  • Supervise, train and, support employees as needed to ensure department runs smoothly.
  • Ensure employee’s meet training and development requirements.
  • Responsible for goal setting, monitoring and evaluating employee performance against established goals.
  • Responsible for day-to-day operations; ability to make decisions independently.
 
The Person:
  • Associates or Bachelors degree in Accounting or Business discipline, or local equivalent, preferred.
  • A minimum of 5 years billing experience.
  • Through understanding of Accounts Receivable processes; from Billing, Collections to Cash application.
  • Ability to work well under pressure and meet deadlines.
  • Ability to interpret and analyze financial data
  • Advanced knowledge of Microsoft Office applications and spreadsheet applications.
  • Strong organization, time management, and problem solving skills.
  • Excellent verbal and written communication skills.
  • Ability to build and maintain strong relationships.
  • Proven leadership skills, ability to develop skills of direct reports and positively impact team morale
 
 
Benefits of Working in ICON:
 
ICON enjoys a strong reputation for quality and is focused on staff development.  We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career. 
 
We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart.  Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
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