Clinical Associate
- Johannesburg
- Clinical Operations
- ICON Full Service & Corporate Support
Talent Acquisition Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please click here to view live vacancies.
Job Description:
- The primary role of Integrated Operational Support (IOS) is to provide general administrative and operational support across multiple functions in the Clinical Study Unit (CSU). This includes creating and maintaining departmental related trackers, correspondence and reports. In addition, this position is responsible for preparing raw data reports, logistical oversight of new hire orientations and face to face meetings and serving as a subject matter expert for administrative systems used across the CSU.
- This role is also responsible for administrative activities required to be performed by an internal employee of Sanofi related to government, investigator sites or associated stakeholders submissions, invoices, etc as per local requirements.
- The role of the IOS is to assist/complete special projects, assignments and initiatives focused on the CSU business needs, aligned with the core internal and external partners. This resource is key for administrative management related to resourcing, management of various financial reporting, contracting and payments to vendors. Responsibilities will include liaison across the business and in coordination of the local alliance managers, finance, procurement and the provider.
- This role supports local administrative needs of clinical trial management tasks to track and, in collaboration with other functions as appropriate, KPIs reporting of the CSU study teams, notifying CSU management of any known risks.
- This role is allocated at cluster/country level and part of a global/regional network. Some specified tasks are managed at regional level and distributed between cluster IOS who can act as a back-up for each other when applicable. Network creation will promote harmonization at regional/global level, open knowledge sharing and promote the One CSU mindset.
Knowledge and Skills:
- Planning, organization and prioritizing, drive for results, respect of principles of confidentiality, flexibility, able to work both independently and effectively within a team, concern for quality, ability to be proactive.
- Previous experience working with financials is preferred.
- Proficiency in MS office tools; Word, Excel, PowerPoint, O365 (including SP and Teams) and Outlook are essential.
- Excellent communication skills (verbal and written).
- Team working, sense of urgency, results oriented, commitment.
- Excellent customer service skills and positive attitude are critical for engaging with internal and external partners.
- Intermediate or advanced level in English.
- Ability to be self-sufficient with minimal supervision.
What are we looking for:
- A qualification in a scientific/medical/finance/administrative discipline.
- 2+ years of experience in pharmaceutical industry administration setting.
- Administrative work & decisions in anticipating shorter timelines, deliver quality results, respecting ethics codes and values, respecting budget and strive for savings, mainly when dealing with vendors/services providers.
- Proficiency in MS office tools; Word, Excel, PowerPoint, O365 (including SP and Teams) and Outlook are essential.
- Knowledge of ICH/GCP guidelines and local regulations is a plus
- Previous experience with vendor and partnership management
- Previous experience supporting financials and contracting processes is desired
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.jpg)
Teaser label
Inside ICONContent type
BlogsPublish date
01/17/2025
Summary
Five Reasons Why You Should Work at a Contract Research Organization Contract research organisations (CROs) play a pivotal role in advancing medical science, offering career opportunities that are
.png)
Teaser label
Our PeopleContent type
BlogsPublish date
11/13/2024
Summary
How to Become a Clinical Research Associate: A Step-by-Step Guide The clinical research industry is projected to reach $52.0 billion by 2026, growing at an impressive rate of 5.6% annually. This

Teaser label
Our PeopleContent type
BlogsPublish date
10/02/2023
Summary
An Evolution of Progress and Success: Zashan's story a Clinical Research Associate (CRA) Having a satisfying career involves finding a company that prioritizes progress, improvement, and chances f
Similar jobs at ICON
Salary
Location
France
Department
Clinical Monitoring
Location
France
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As a (job title) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-122056
Expiry date
01/01/0001
Author
Dominique CarilienAuthor
Dominique CarilienSalary
Location
United States
Department
Clinical Monitoring
Location
United States
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As a Clinical Research Associate you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-122183
Expiry date
01/01/0001
Salary
Location
Portugal, Lisbon
Department
Clinical Monitoring
Location
Lisbon
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
About the roleICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceu
Reference
JR132307
Expiry date
01/01/0001
Author
Lourdes Roy PratsAuthor
Lourdes Roy PratsSalary
Location
Boston, United States, Providence, Portland
Department
Clinical Monitoring
Location
Boston
Portland
Providence
United States
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As a Senior CRA (ONC) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-119214
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
Belgium, Netherlands
Department
Clinical Monitoring
Location
Belgium
Netherlands
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
Job Title: Clinical Research Associate (CRA)Location: BelgiumTravel Requirement: Up to 60%Summary:We are seeking a dedicated Clinical Research Associate (CRA) to join our team. In this role, you will
Reference
2025-120981
Expiry date
01/01/0001
Author
Vanessa VerdicktAuthor
Vanessa VerdicktSalary
Location
United States
Department
Clinical Trial Management
Location
United States
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2025-121549
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan Holmes