Custodian

CUSTODIAN/FACILITIES CO-ORDINATOR

Location: San Antonio

Per Diem role: Flexibility required to work shift work (6am – 2.30pm or 1pm – 9.30pm) to include weekends

SUMMARY

The Custodian is integral in the execution of all meals of the clinical trial. The Custodian will have direct patient contact and is responsible for ensuring that all meal/snack activities are performed as outlined by the clinical trial protocol. The Custodian is responsible for performing task(s) as per clinical trial, , ICON Early Phase Services protocol SOPs, FDA, ICH, GCP and utilizing proper source documentation techniques.

JOB FUNCTIONS/RESPONSIBILITIES:

•Recognize, exemplify and adhere to ICON's values which center on our commitment to People, Clients and Performance.

•As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. 

•Travel (approximately 0%) domestic and/or international.

•* Verify timelines for Study Specific Meals to include: Meal Count, Meal Content, communicating any changes to the Kitchen Staff

•* Prepare Study Specific Meal Logs for Protocols and deliver them to the DATA Department upon study completion

•* Observe and document subject meals to include proper identification of individual subjects, correct meal content, Start/Stop times of meal consumption and percentage of meal consumed.

•Maintain coffee and Tea access for the facility with supplies as applicable

• Launder Dining Room Table cloths

•General Housekeeping and set-up for the Dining Room Area

•Follow any reasonable directive.

To undertake other reasonably related duties as may be assigned from time to time

SUPERVISION:

•*Minimal Supervision, must be able to work independently 

•*Assist Clinical Operations as necessary to support in oversight when needed to ensure the proper execution of the clinical trial, to include but not limited to: 

a.Ensuring the clinical trial activities are executed 

     as outlined in the clinical trial protocol;

b. Ensuring proper documentation of all procedures;

EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS:

•To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Minimum of one year experience in clinical research or related fields is preferred.

•Strong Communication skills and demonstrates a high level of professionalism. 

•Interpersonal skills, organizational skills and teamwork skills.

•Coordinate work to achieve maximum productivity and efficiency.

•Ability to work independently and in a team setting

•Effective problem solving skills.

•Does not incur unauthorized overtime to include clocking in early and leaving late

•Follows chain of command and directs problems to appropriate person;

•Complies with dress code, maintains a neat and professional appearance;

•Knowledge of emergency procedures including fire and evacuation plan.

•Flexible and available based on staffing requirements; weekends, holidays, and on call.

•Capable of handling multiple priorities in a high volume setting.

•Maintains current CPR Certifications.

•Knowledge of ICH GCP and FDA regulations 

EDUCATION REQUIREMENTS:

•High School Diploma is preferred 

•Maintains current job related competencies, certifications and/or licensure. As applicable (CPR, etc.)

Benefits of Working in ICON 

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.