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Director, Clinical Operations

  1. Dublin, London
JR106917
  1. ICON Full Service & Corporate Support
  2. Clinical Operations Management
  3. Remote

About the role

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Clinical Operations Director, Medical Imaging

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

If you have experience providing direction, coordination, execution, control and completion of Clinical Operations; learn how you can lead a Medical Imaging team that offers complete solutions for clinical trials that require the acquisition, collection, management and analysis of global medical image data.

Responsibilities:

This is a customer facing role which will allow you to oversee an entire portfolio acting as the point of escalation, running governance meetings, and ensuring consistency across the portfolio. In addition, there will be a Business Development component which will require you to lead proposal developments, reviewing for cost appropriateness and attending bid defense meetings acting as the face for the Project management team.

- You will be responsible for approving changes during the studies and performing project-specific reviews with Project Managers.

- Line Management duties inclusive of career development, mentoring, training, and performance reviews for several direct reports.

- Lead the overall delivery, through your management team, to drive execution of service, client satisfaction, quality and efficiencies.

- Provide overall budgeting responsibilities for your country to drive productivity and quality within the region.  

- Communicate with the Senior Director and/or VP Clinical Operations on all critical issues and business growth opportunities.

- Work closely with Business Development to support the growth of the country and provide regional/client based knowledge to achieve success.

- Be the key contact for the country in regard to operational questions and escalations. 

To succeed you will need:

- You will have a Bachelor’s degree (or local equivalent) or relevant experience in imaging sciences or clinical research along with a minimum of 7 years’ experience in clinical trials, background in Imaging Services and at least 5 years in Project Management.

- You must have good understanding of Project Management life cycle, client relationship management, good commercial awareness and customer focus.

- Highly developed problem solving skills, able to work as team leader and individually on multiple client projects, ability to multi-task, excellent organizational, documentation and communication skills, business computer skills, and trained in Good Clinical Practices

- Experience working with Imaging Systems for Clinical Studies (Rave Medical Imaging strongly preferred!)

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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