Director, Pharmacovigilance

Director, Pharmacovigilance

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Director, Pharmacovigilance

The Director of Pharmacovigilance is expected to embrace and contribute to our culture of process improvement and quality output, with a focus on streamlining our processes adding value to our business and meeting client needs. Directors will lead Managers (Operational or Project) and creates and maintains client relationships to secure repeat business with assigned clients, projects and/or portfolios through successful delivery of project timelines and quality data while maintaining profitability.

Client Interfacing
• Recognize, exemplify and adhere to ICON's values which centers on our commitment to People, Clients and Performance.
• Provide leadership and consultancy to clients and project teams with respective professional area of ICON service including Pharmacovigilance system gap analysis, process development, system implementation, and inspection readiness, Pharmacovigilance department development
• Provides both strategic and tactical input on the planning and execution of client projects
• Member of Steering/Executive Committees as part of relationship governance, attendance of related meetings, resolution of escalated issues
• Assigned on standalone safety projects including provision of project governance, and oversight of timelines and budgets as appropriate
• Responsible for strategic portfolio program delivery and oversight
• Keep senior management appraised of any potential/actual project or staffing issues or risks and develop solutions for same
• Creates and maintains client partnerships to secure repeat business with assigned clients, projects and/or portfolios through successful delivery of project timelines and quality data while maintaining profitability.
• May serve as Local/Qualified Person for Pharmacovigilance (including deputy level)

Business Development & Department
• Provides input to proposals for project bids per functional area on an as needed basis
• Participates in developing hiring targets and achieving hiring objectives.
• Forecasts new hires based on company NBA relevant to the department, forecast of quarterly backlog, utilization, turnover
• Develops, implements, and monitors department profitability and operating goals, objectives, metrics, budgets, and strategies
• Directs the strategic global operational or project functions within end-to-end Pharmacovigilance
• Participates in developing new and existing business by attending and supporting sales presentations
• Responsible for representation at industry meetings and corporate strategy and initiatives
• Monitor metrics, performance and staffing and issue reports to senior management
• Direct the re-engineering of and implementation of process improvement to improve the efficiency of assigned projects and global pharmacovigilance processes

People Leader
• Interfaces with corporate recruiting to ensure effective interviewing and hiring of required staff
• Provide line management of all assigned staff and lead a team of Pharmacovigilance operational or Pharmacovigilance project experts
• Ensures appropriate employee resources are available to meet corporate and project objectives
• Responsible for the training of staff to ensure optimal performance and compliance with ICON systems and process
• Responsible for career development, assessment, feedback, and retention
• Coaches and mentors' staff and provides feedback on performance.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply