DOCS Operations Associate

  Operations Associate – US Payroll Process JD

Job Title:         Operations Associate

Reports To:     Operations Manager, India

Region:           US, Payroll & General Administration

Work Timing:   9 am -6 pm (Regular Working hours)

Position Summary

Provide administrative support to the Payroll Department to ensure effective and efficient management of Contract Placement Consultants (CPC’s) payroll.

Job Functions / Responsibilities

The responsibilities of the Operations Associate include, but are not limited to:

Ø  Liaise with US Payroll team and Clients and ensure payroll processing for CPC’s

Ø  Ensure the timecards received, approved and processed on time

Ø  Liaise with Client Line Managers for receiving approval for the timecards submitted by CPC’s

Ø  Processing and entering the hrs in the Payroll file with zero errors

Ø  Ensure that the timecards  and invoices are placed for backup

Ø  Liaise with Account Payables and Supplier Maintenance in setting up the payment forms for CPC’s and Freelancers

Payroll Processing and Administration:

Ø  Maintain timesheet tracker for the CPC’s and ought to be updated in the shared drive after every payroll

Ø  Ensure CPC timesheets are collected and placed in portal for review.

Ø  Ensure CPC expense reports are collected and tracked in portal for review.

Ø  Support Operations Manager (OMs) by preparing and maintaining CPC payroll information and records.

Ø  Able to handle audit queries for the payroll handled

Ø  Focus on process automation and Connecting with clients and CPC’s is mandatory

Education, Experience, Skills and Knowledge Requirements

Ø  To perform this job successfully, an individual must be able to perform each job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualification

Ø  Master’s in Business Administration (MBA, HR/General Administration)

Ø  Master’s degree with relevant Payroll experience

Experience & Skills

Ø  Basic Logical and Analytical ability is required

Ø  Passion to work in computers and basic knowledge in MS Office

Ø  Strong written and oral communication skills

Ø  Strong inter-personal, administrative and organizational skills.

Ø  Demonstrated ability to work in a team environment.

Ø  Ability to liaise successfully with clients, CPCs, Managers and other departments.

Ø  Ability to operate in a multi-cultural environment.