As a Digital Health Solutions Specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
The services hold a responsibility for implementation and maintenance of digital health systems supporting clinical development activities within the Global Development department. The incumbent will be required to provide subject matter expertise in system implementation, validation, maintenance and issue escalation.
What you will be doing:
- Lead projects and/or workstreams actively engaging team members from start to closure
- strong understanding within quality aspects of clincal trials and knowledge of QMS systems
- Analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
- Continuously evaluate roadmap of each technology/vendor to align with the existing/future landscape and adjust/escalate where needed
- Interact with other application team leads which have interfaces with our applications
- Follow-up and support releases for the technologies/systems in use
- User acceptance testing to be performed for each respective technology/vendor systems in use
- Identify/write system test scripts with the highest quality
- Review of System Development Lifecycle (SDLC) documentation, as applicable
- Evaluate Change Control Plan/Report as appropriate in close collaboration with IT
You are:
- Bachelor’s degree (University degree) or equivalent education required, advanced degree preferred.
- Experience in different digital health technologies
- At least 2/3 years of operational experience in clinical trials with a pharmaceutical company and/or a CRO is required.
- Seasoned with various testing tools.
- Experience in developing use cases, user interface specifications and user requirement specification documents.
- Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required.
- Demonstrated knowledge of industry best practices for vendor management is required.
- Experience with self service provides, digital platforms and technologies is preferred.
- Strong IT skills in appropriate software and company systems.
Why ICON?
Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
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