eCOA Associate Director

As a Digital Health Project Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Supports consolidation of business user requirements for each respective DH capability
• Supports planning and execution of the validation qualification process for each supplier system
• Supports DH system onboarding and change control deliverables, reviewing System Development Lifecycle (SDLC) documentation, including supplier release notes and memos
• Support DH data decision, standardization, integration, and ingestion landscape
• Support DH supplier system oversight, which includes issue/risk/mitigation management, and escalation as needed
• Lead projects and/or workstreams actively engaging team members from start to closure
• Use project management tools for lean execution of a project
• Analyze and document complex client business requirements and processes; communicate these requirements to appropriate parties
• Continuously evaluate roadmap of each technology/vendor to align with the existing/future landscape and adjust/escalate where needed
• Interact with other application team leads which have interfaces with our DH applications
• Gather early DH needs by continuous alignment on, support and enhancement of DH system requirements from business stakeholders
• Manage DH capability/supplier Intake requests to enable fit-for-purpose implementations
• Participate in strategic projects implementing new DH capabilities and/or efficiencies/enhancements to existing DH capabilities
• Support management of E2E DH Capability roadmaps

You are:

• Bachelor’s degree (University degree) or equivalent education/relevant experience required
• Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required
• At least 6 years of operational experience in clinical trials with a pharmaceutical company and/or a CRO is required.
• Experience working for/with DH capability suppliers is preferred
• Experience in developing use cases, user interface specifications and user requirement specification documents
• Experience with self service providers, digital platforms and technologies is preferred
• Demonstrate a passion for digital technologies and how these are implemented in clinical studies
• Excellent in speaking and writing in English. Effective communication skills, oral and written
• Strong Project Management and presentation skills

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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