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HR Manager

  1. Bangalore, Bengaluru
JR123282
  1. Human Resources
  2. ICON Full Service & Corporate Support
  3. Office Based

About the role

HR Manager - Bangalore Office based. Responsible for the delivery of HR Consulting Services to a country (or number of countries).

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


Our HR Managers are responsible for the delivery of HR Consulting Services by supporting people leaders who are aligned to business objectives.

HR Manager

Work Location: Bangalore, Office based.
What yo do?

  • Responsible for the delivery of HR Consulting Services to a country (or number of countries). These consulting services are the more complex and country specific HR services that fall within the remit of the Human Resource business centre.

  • Recognize, exemplify and adhere to ICON's values which centers around our commitment to Clients and Performance.

  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

  • Delivery of complex case management advice on key areas such as disciplinary, performance management redundancy, ongoing term sickness and Issues that require country specific interaction.

  • Responsible for management of employee relations, legal compliance and ensuring HR policies meet these requirements in designated country or region.

  • Proactively work with Managers in the region to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements

  • Support the implementation of people strategies and plans through the rollout of HR programs and through the provision of local country Insight into the broader HR team.

  • For countries that have a Country Management Team, act as a partner to that group / service lines.

  • Build strong relationships with key Managers within your country (or countries) of responsibility and also with the offshore managers who have people management responsibility in these countries.

  • Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams.

  • Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure a smooth transition on local issues. and ensure clarity on when the team should and over or escalate.

  • Support and coach people managers on complex employee Issues.

  • Maintain 100% compliance with respect to country statutory compliance.

  • Travel (approximately 15%) domestic and/or international as required.


What you need?:

  • Master’s degree in human resources.

  • 12+ years HR experience in global, matrixed organisations.

  • Experience in developing and executing HR strategy.

  • Ability to work with multiple stakeholders in a matrix set up preferably in global organisations.

  • Expertise in statutory compliance.

  • Hands-on knowledge in PF Act, wages act, Gratuity calculations, ESI, etc.,

  • Strong business acumen and collaborator.

  • Formal discussions/ Grievance handling/ Entry & Exit Interviews.

  • Flexibility to work in extended hours.

  • Excellent in communication.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

#LI-GN1

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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