HR Manager

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

About the role

As HR Manager, you are responsible for the delivery of HR Consulting Services by supporting people leaders who are aligned to business objectives.

Key Responsibilities:

• Responsible for the delivery of HR Consulting Services to a country (or number of countries). These consulting services are the more complex and country specific HR services that fall within the remit of the Human Resource business centre.

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to Clients and Performance.

• As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Delivery of complex case management advice on key areas such as disciplinary, performance management redundancy, ongoing term sickness and Issues that require country specific interaction

• Responsible for management of employee relations, legal compliance and ensuring HR policies meet these requirements in designated country or region

• Proactively work with Managers in the region to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements

• Support the implementation of people strategies and plans through the rollout of HR programs and through the provision of local country Insight into the broader HR team

• For countries that have a Country Management Team, act as a partner to that group / service lines

• Build strong relationships with key Managers within your country (or countries) of responsibility and also with the offshore managers who have people management responsibility in these countries

• Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams

• Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure a smooth transition on local issues and ensure clarity on when the team should and over or escalate

• Support and coach people managers on complex employee Issues

• Maintain 100% compliance with respect to country statutory compliance

• Travel (approximately 15%) domestic and/or international as required

Qualifications:

The role requires demonstration of at least the following skills:

• Experienced HR generalist with 8-12 years of experience, proficiently managing HR Functions in multiple countries within the SEA region.

• Demonstrated skills in effectively managing and engaging with stakeholders at all levels of organization.

• Expertise in statutory compliance, ensuring adherence to all relevant regulations and legal requirements.

• Hands-on knowledge in local statutory regulations and acts

• Delivering presentations to various business teams, effectively communicating complex concepts with clarity.

• Skilled in conducting formal discussions, managing grievance situations and conducting thorough entry & exit interviews for seamless employee engagement and transitions.

• Excellent communication skills.

• Readily adaptable to extended hours when needed.

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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