ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Role:
The HR Technology Manager, within Digital Operations is responsible for managing the HR Technology Team and leading the HR technology initiatives to ensure the efficient and effective use of technology for HR within ICON. The role holder will be responsible for managing, optimizing, and implementing HR systems and software to enhance our HR processes and drive business success.
- HR Tech Team Management: Manage the day-to-day operations of the team. Lead and manage the team providing leadership and creating an open collaborative culture within the team.
- Change Management & Tech Support: Oversee System enhancement & integrations. Provide technical consulting and hands on assistance as required during critical situations when issues arise. Attend the Change Advisory Board Change Management: (CAB) meetings and problem management meetings to gain an awareness of changes to the Workday system and related architecture to ensure appropriate actions are taken.
- HR Technology Strategy: Work with the HR Technology Directors and wider HR Stakeholders to develop and implement the HR technology strategy for ICON
- Data Management: Ensure the integrity and accuracy of HR data, develop reporting and analytics capabilities, and utilize data-driven insights to improve HR processes.
- User Support: Provide support and training to HR staff and end-users to maximize the utilization of HR technology tools.
- Compliance and Security: Ensure system Compliance and Security standards are met. Oversee implementation of security measures to protect sensitive employee data. Drive robust audit processes to ensure the technical integrity of the information in the HRIS system and comply with SOX requirements.
- Vendor Management: Manage relationships with HR technology vendors, negotiate contracts, and manage SLAs.
- Stakeholder Management: Partner with HR stakeholders and wider ICON stakeholders. Act as an escalation point for system related problems. Work with stakeholders to build agreed and tangible business solutions.
- HR Process Improvement: Drive Process Improvement. Continuously identify opportunities to streamline HR processes through technology and automation. Proven track record of implementing strategic goals eg. automation.
- Culture: Recognize, exemplify and adhere to ICON's values which centres around our commitment to People, Clients and Performance.
- Travel (approximately 5%) domestic and/or international
To be successful in the role, you will ideally have:
- Bachelor's degree in HR, Information Technology, or a related field. Master's degree or HR certifications are a plus.
- Proven experience in Workday Technology with a minimum of 5 years in a similar role.
- Excellent managerial/team lead experience skills with the ability to lead system implementation projects.
- Solid understanding of HR processes, policies, and compliance requirements.
- Experience with system integrations and data management.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and commitment to data accuracy and security.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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