Investigator Payment Group Systems Analyst

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
 

IPG Systems Analyst- Blue Bell, PA Hybrid or Remote

The IPG Systems Analyst position will be working as part of our Investigator Payments Team and will work closely with various internal departments, such as Clinical Operations, Study Start Up, Pricing, Data Management, as well as the IPG Payments Processing Team.

This is an excellent opportunity for a self-starter, to gain new responsibilities in a range of system driven activities, become commercially focused and be a key player within the organization.

The key duties the IPG Systems Analyst will carry out are:

• Collect and review information & data from other departments regarding protocols, visit structures, payment terms and budgets.
• Participate in Pricing Kick Off Meetings to provide input during the site budget build process.
• Lead system setup meetings with stakeholders to collect and document system setup and payment requirements.
• Use the information & data collected to setup the internal payment system.
• Work with Data Management to ensure proper mapping of EDC visits to CTMS and Payment System.
• Review contract amendments to determine necessary system updates.
• Interface with IT to evaluate, resolve, and communicate system-related issues impacting users and escalate to the Systems Manager and Support Manager.
• Demonstrate understanding of the business' needs and priorities by working in conjunction with the application owner in troubleshooting issues, scheduling system changes, and coordinating between IT and the business to provide input related to requests for new system features/functionality.

To be considered for the IPG Systems Analyst role you must have:

• Excellent attention to detail & accuracy.
• Outstanding written and verbal communication skills with ability to lead meetings.
• Prior experience working within a CRO.
• Prior experience with site budgets and payments.
• Confident in getting involved to obtain greater understanding of protocols, budgets & various business needs.
• Able to multi-task & problem solve.
• Bachelor’s degree or equivalent

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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