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Manager, Clinical Systems

  1. UK
JR094672
  1. ICON Full Service & Corporate Support
  2. Clinical Systems
  3. Hybrid: Office/Remote

About the role

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Manager Clinical Systems

We are open to candidates based in Wales, UK or South Africa. On either a remote or office based contract

ICON’s Biotech Solutions Division is one of the largest and most established business units in the industry. We lead the way in the Biotech market: bringing lifesaving, innovative medicines to patients and creating lifelong careers for our team.

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.


With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.


Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

The Manager of Clinical Systems Development will work closely with ICON’s Biometrics team including Data Operations, Portfolio Management, Clinical Development and Clinical Operations colleagues to oversee the design, creation and maintenance of Electronic Data Capture systems (Rave and/or Datalabs).

In addition, this role will be responsible for budgeting within their team, the quality and timeliness of deliverables, and managing a team within a data-driven environment.

Key responsibilities:

  • Managing multiple functions within the Clinical Systems Development department
  •  Serving as the primary point of contact in the database and eCRF build lifecycle.
  • Attending and leading cross-functional and departmental meetings.
  • Providing leadership and guidance to a team of Clinical System Designers and Clinical System Developers.
  • Finding solutions to complex clinical systems development problems.
  • Planning and implementing various initiatives for the department.
  • Liaising cross functionally with internal counterparts to develop standard eCRF and edit check specification.
  • Leading the development of URL management and clinical programming SOPs and the development/optimization of clinical process from study start up to database lock.
  • Managing multiple priorities and effectively communicating technical issues to all employees.
  • Resource management and allocation.
  • Supporting the Clinical Systems Development and Biometrics leadership teams.

You are:

A strong leader, a problem-solver, an excellent communicator


Here at ICON we want our employees to succeed and ensure that they are set up for this success through constant training, development and support. To enable success in this position you will have:

  • Bachelor’s degree in Computer Sciences, Mathematics, or Life Sciences related field with extensive experience of working with data systems in the pharmaceutical or biotechnology industry (required)
  • Substantial experience working in CDMS, EDC Systems – Medidata Rave or Datalabs (required)
  • Previous people management experience (preferred)



Benefits of Working in ICON:


Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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