Manager, Global Supply Chain - Dublin based

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Manager, Global Supply Chain

An exciting opportunity to join our Global Supply Chain team and make an immensely positive impact on our company has arisen, and we are looking for an experienced and dynamic Manager, Global Supply Chain to be based in our Dublin office. Strong IT/MRP Supply chain experience as well as Inventory Management, Sales and Operations planning/SNOP experience and Planning experience would all benefit this role.

The ideal candidate will recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

As a member of staff, you would embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs and as a Manager, you will recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Travel (could be up to approximately 20%) nationally, within Europe and outside Europe is likely. You will be Dublin office based with the ability to have either a fully office based or Hybrid role - whichever works best for you. (Please note we would look for a 60/40 spilt with 60% office based for a hybrid role).

Responsibilities:

• To manage the staff and operational activity in Logistics Department, Dublin and functionally in Singapore*

• • To organise and monitor the efficient delivery of shipments to ICL locations (primarily Dublin, Singapore, India and China) through close liaison with vendors, staff and sponsors on all logistics issues

• To ensure processes are carried out within agreed turnaround times and in accordance with documented procedures*

• Establishing and maintaining the best available courier support available for ICON purposes, with respect to performance and pricing and input into tariff negotiations, in conjunction with the Global Logistics team

• Ensuring ICON labs is compliant with industry and international regulations and procedures as they pertain to the shipping and receiving of materials

• Maintaining performance metrics on all couriers and making timely recommendations to senior management if these requirements are not met

• Overseeing the tracking of all inbound/outbound shipments and providing ICON staff and clients with updates as required according to global procedures

• Overseeing the production of detailed customs/proforma invoices for shipments

• Monitoring of monthly courier invoices to ensure pricing matches agree tariffs

• Improving the global departments operational performance by introducing new ideas and concepts, with particular focus on the use of specialized/temperature sensitive packaging materials

• Representation at Sponsor audits/visits and support of the Global Business Development and Project Management teams in response to Logistic issues

• Responsibility for the Logistics component of the Business Contingency Plan for the Dublin and APAC locations

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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