Manager, Laboratory Project Management - Farmingdale, NY - seeking Research Coordinators with management experience!
About the role
This vacancy has now expired. Please see similar roles below...
- Act as the Client's main contact in all matters regarding central laboratory services, following up and responding to study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and all internal Laboratory Departments.
- Review newly assigned Protocols and Amendments. Interpret the Client's Protocol into ILS terms and use this information to complete the Client Laboratory Worksheet (CLW) and communicate information as required to other departments within ILS (and ICON Clinical Research (ICR), if working on a jointly awarded study).
- Enter protocol parameter information into PACS/LIS/ICOLIMS systems for new and/or amended protocols. Prepare and QC clinical study specific materials.
- Responsible for preparing study specific presentation material and attending and representing ILS at Investigator Meetings, Kick-Off Meeting, Site Initiations, Lessons Learned and any other client meeting required.
- Ensure that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan.
- Train Clients on ICOLabs and provide ongoing support in the use of this online results system.
- Define and add new tests and supplies into studies w with Client authorization.
- Proactively manage and track study progress, lab reporting or logistical issues, and perform risk management using a variety of internal management reports and the tools available.
- Provide Clients with regular study updates via a variety of reports from PACS, ICOLabs, the CRM and beyond, reporting and escalating trends, issues, or any deviations from the protocol either at the site level or internally. Forecasting and communicating study progress in a responsible and professional manner.
- Participates in teleconference/communication with Clients - either routine updates or discussion of specific issues.
- Manage issues escalated from Site Services and other internal groups, including problem-resolution, reporting trends, escalating outstanding queries and abnormal values to the Client and managing changes at database lock.
- Responsible for setting the timelines for and monitoring the progress of shipment requests for storage samples including data verification.
- Gathers and collates sponsor requested metrics.
- Interface with Business Development as needed for proactive monitoring of study budget.
- Responsible for documenting correspondence with all Clients and maintaining study specific files to ensure that all appropriate documents are properly maintained, ensuring all necessary documents are archived at study closure.
- Review new or updated SOPs as they are published to ensure they remain relevant, current and are being followed. Recommend policies, procedures and processes to ensure that a high level of QC and QA is maintained.
- Work to enhance team tools and practices by actively recommending suggest ions for improvements in efficiency and regular study progress to the Manager, PM.
- Draw from study management experience to recommend process improvements on best practices for communication and escalation and issue resolution.
- Provide feedback to the Business Development team regarding key clients
- Performs additional relevant responsibilities as requested by management
- Lead regular team meetings.
- Travel (approximately 20%) domestic and/or international
- Coach, mentor and develop direct reports. Delegate work to direct reports as appropriate.
- Evaluate the performance of direct reports and establish mutually agreeable goals and timelines.
- Coordinates the day to day on the job training of new Project Managers.
- Performs performance reviews, aids in goal setting and career development for team members.
- Approve/reject requests for Paid-Time-Off (PTO), Update labor tracking system(s) accordingly. Reconcile PTO.
- Hold a BS or BA in a Life Science or related field.
- You will possess a minimum of 5 working in a clinical laboratory, clinical trials, or customer management account management role in a life sciences related organization.
- At least 3 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management , or Electronic Data Capture.
- At least 1 year of mentoring, supervising or leading other staff members.
- You will have working knowledge of MS Word, Excel and PowerPoint and possess the ability to multitask, remain composed and even-keeled in stressful situations, and perform effectively in spite of shifting priorities, workload and external pressures.
- Excellent Presentation Skills
- Organizational Agility
- Ability to work with, and maintain the confidentiality of customer proprietary information.
- Mastery in following established processes and use of all PM tools
- Knowledge and familiarity with the clinical trials industry.
- Ability to successfully perform job functions with little or no supervision.
- Ability to effectively apply learned principles to broader situations.
- Proven ability to proactively manage a broad variety of clinical studies
- Proven ability to utilize all resources and successfully navigate the organization for optimal study management
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
Mexico, Mexico City
Department
Drug Safety & Pharmacovigilence
Location
Mexico City
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Project Management
Clinical Supplies
Job Type
Permanent
Description
Clinical Supplies Project ManagerICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced s
Reference
JR116640
Expiry date
01/01/0001
Author
Elizabeth DaviesAuthor
Elizabeth DaviesSalary
Location
Ireland, Europe, United Kingdom, South Africa, Poland, Bulgaria, Spain, Germany, Netherlands, Romania, Czech Republic, Slovakia
Department
Biometrics Roles
Location
Any EMEA Location
Bulgaria
Czech Republic
Germany
Ireland
Netherlands
Poland
Romania
South Africa
Spain
UK
Slovakia
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Statistics
Job Type
Permanent
Description
As a Principal Biostatistician you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2023-104906
Expiry date
01/01/0001
Salary
Location
Argentina
Department
Clinical Monitoring
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As Clinical Research Associate (CRA), you will be joining the world's largest & most comprehensive clinical research organization, powered by healthcare intelligence. A CRA is a professional who cont
Reference
2023-103904
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Argentina
Department
Clinical Trial Management
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
As a Clinical Trial Manager you will play a key role in improving the lives of patients by accelerating the development of our customers drugs and devices through innovative solutions.
Reference
2023-103323
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Belgium, United Kingdom, Denmark, France, Spain, Germany, Netherlands, Switzerland
Department
Medical Affiars & Medical Writing Roles
Location
Belgium
Denmark
France
Germany
Netherlands
Spain
Switzerland
UK
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Medical Writing
Job Type
Permanent
Description
As a Principal Medical Writer you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. As principal medical writer, you will be
Reference
2023-103952
Expiry date
01/01/0001
Author
Natalia RothAuthor
Natalia RothSalary
Location
Argentina, Buenos Aires
Location
Buenos Aires
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Early Phase Services
Job Type
Permanent
Description
Senior Clinical Associate - Buenos Aires, Argentina ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research prov
Reference
JR118995
Expiry date
01/01/0001
Author
Elizabeth DaviesAuthor
Elizabeth Davies