Patient Recruitment Assistant

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

The Patient Recruitment Assistant are responsible to support the assigned Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements.

The role

• Support assigned Manager/Sr. Manager, Patient Recruitment, in the preparation of presentation materials for Kick Off Meetings, Study Team Meetings, as needed

• Attend and support assigned Manager/Sr. Manager, Patient Recruitment, at Kick-Off Meetings and project meetings to discuss recruitment and retention strategies/tactics, as needed

• Support the development and execution of patient recruitment and retention activities, including the management of vendors, the development and review of materials, and media campaigns

• Collect and organize recruitment metrics from sites, vendors, and internal teams

• Assist with the development, review, and execution of Vendor Statement of Work ("SOW")

• Submit requisitions in ICON's purchasing system

• Support management and oversight of vendors, including the quality, accuracy and timeliness of deliverables; responsible for the quality of end products provided

• With minimal direction or oversight, initiate and track IRB/EC submission, translations, and material production and distribution

• Ensure that study materials are saved to the Patient Recruitment eRoom/BOX appropriately, including but not limited to study materials, presentations, and tracking/metrics

• File patient recruitment study materials in eTMF in accordance with File Management Plan and track to ensure 100% compliance

• Deliver high quality standards and strive for excellence. Act in a proactive, flexible, and responsive manner to both internal and external needs

• Effectively work within the remote global patient recruitment team on awarded projects with performance of all general project management activities including:

• Develop effective working relationships that foster an atmosphere of motivation, creativity, and innovation

• To work with the assigned Manager/Sr. Manager to ensure lessons learned are documented and case studies developed

What you need

• Prior relevant clinical research industry experience

• General knowledge of Good Clinical Practices

• Prior Patient Recruitment experience is a plus

• Basic computer skills including MS-Office (e.g. Word, Excel)

• Sound interpersonal, verbal, and written communication skills

• Ability to communicate with team members clearly and concisely

• Work successfully in a virtual global team

• Able to troubleshoot potential issues and make decisions with input from line manager

• Able to work independently with regular oversight/guidance from line manager

• Independently complete tasks given by more senior patient recruitment

• Able to manage time effectively in order to meet daily metrics and team objectives

• Accountable for own deliverables

• Graduate / Postgraduate, or local equivalent, in life sciences, or related discipline or relevant experience required.

Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.