Patient Recruitment Coordinator

Patient Recruitment Coordinator

Full Time, Permanent

Location: France

Home based

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Our Oncology Site Network, Oncacare, concentrates on developing high performing sites by accelerating start-up timelines and focussing on high level of patient enrolment with strong attention to data and quality standards. These qualities are what our Sponsors look for in a leading Oncology Site Network and you can be part of our success story. We are growing our international footprint and you can play a part in our expansion and be involved in the future of oncology treatments across the globe.

This is an excellent opportunity for a Patient Recruitment Coordinator with exposure to the clinical trials or pharmaceutical industry to play an implemental role in driving this organisation towards success.

Main Responsibilities:

• Have you got a flair for customer service-based sales in a dynamic environment? Do you have a passion for hitting and exceeding targets? If so, this may be the opportunity for you.
• Patient recruitment will involve tele-screening, asking potential patients a series of pre-identified questions, accurately recording their answers to assess their suitability to take part in a clinical study. You will maintain Patient appointment diaries ensuring entries are accurate and up to date. You will provide customer care by working cooperatively and build positive, constructive patient relationships
• We are seeking to recruit French speakers to join our growing global team.
• We’re looking for enthusiastic individuals who are looking for a career in customer sales, in the valuable area of Clinical Research and really want to make a difference (not just a job). You’ll need self-motivation and drive to succeed in patient recruitment, as well as the passion to help in the development of new treatments, acting as the main point of contact for the recruitment of patients through tele-screening and the ability to deal with the follow up administration.
• Full training will be given so you will have the relevant knowledge to succeed within your role. You will then get to put this in to practice but will receive ongoing training and professional development to continually sharpen your skills as a Patient Recruitment Consultant.

To be successful you will need:

• Ideally, you’ll be educated to degree level or equivalent and have some sales experience because this is essentially a sales role (the more you achieve your targets, the more you earn).
• Ability to speak French essential.
• You will also need good IT skills, strong communication skills and the ability to make your patients feel valued. Evenings and weekends are the best times for our patients to be contacted, so you’ll need to be prepared to work weekends and between the hours of 10 am and 8 pm (although you will only work 37.5 hours 5 days a week on a roster basis).

Why join us?

Ongoing development is vital to us, and as a Patient Recruitment Coordinator at Oncacare, our Global Oncology Site Network, you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.