Patient Recruitment Coordinator (USA - West Coast)
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About the role
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Oncacare USA West Coast – Global Oncology Site Network
Patient Recruitment Coordinator
Full Time, Permanent
Location: USA-West Coast
Home based
Introduction
At ICON, it's our people that set us apart.
Are you looking for an outstanding opportunity to develop your career with a leading edge Global Commercial Oncology Site Network which is growing fast?
As a global provider of drug development solutions, our work is a serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
Our Oncology Site Network, Oncacare, concentrates on developing high performing sites by accelerating start-up timelines and focusing on high level of patient enrolment with strong attention to data and quality standards. These qualities are what our Sponsors look for in a leading Oncology Site Network and you can be part of our success story. We are growing our international footprint and you can play a part in our expansion and be involved in the future of oncology treatments across the globe.
This is an excellent opportunity for a Patient Recruitment Coordinator with exposure to the clinical trials or pharmaceutical industry to play an implemental role in driving this organization towards success.
Main Responsibilities:
Have you got a flair for customer service-based sales in a dynamic environment? Do you have a passion for hitting and exceeding targets? If so, this may be the opportunity for you.
Patient recruitment will involve tele-screening, asking potential patients a series of pre-identified questions, accurately recording their answers to assess their suitability to take part in a clinical study. You will maintain Patient appointment diaries ensuring entries are accurate and up to date. You will provide customer care by working cooperatively and build positive, constructive patient relationships
We are seeking to recruit to join our growing global team.
We’re looking for enthusiastic individuals who are looking for a career in customer sales, in the valuable area of Clinical Research and really want to make a difference (not just a job). You’ll need self-motivation and drive to succeed in patient recruitment, as well as the passion to help in the development of new treatments, acting as the main point of contact for the recruitment of patients through tele-screening and the ability to deal with the follow up administration.
Full training will be given so you will have the relevant knowledge to succeed within your role. You will then get to put this in to practice but will receive ongoing training and professional development to continually sharpen your skills as a Patient Recruitment Consultant.
To be successful you will need:
Ideally, you’ll be educated to degree level or equivalent and have some sales experience because this is essentially a sales role (the more you achieve your targets, the more you earn).
You will also need good IT skills, strong communication skills and the ability to make your patients feel valued. Evenings and weekends are the best times for our patients to be contacted, so you’ll need to be prepared to work weekends and between the hours of 10 am and 8 pm (although you will only work 37.5 hours 5 days a week on a roster basis).
Why join us?
Ongoing development is vital to us, and as a Patient Recruitment Coordinator at Oncacare, our Global Oncology Site Network, you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
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