Patient Recruitment Planning Specialist (Home-based in Mexico))

Specialist, Patient Recruitment - Mexico City (REMOTE)

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry. 

PLEASE NOTE: This is a home-based position

The Patient Recruitment Specialist will support the assigned Sr. Specialist/Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements.

The Role

• Support assigned Sr. Specialist/Manager/Sr. Manager Patient Recruitment in the preparation of presentation materials for Kick Off Meetings, Study Team Meetings, as needed
• Attend and support assigned Sr. Specialist/Manager/Sr. Manager Patient Recruitment at internal and external and project meetings to discuss recruitment and retention strategies/tactics, as needed
• Support the development and execution of patient recruitment and retention activities, including the development and review of materials and media campaigns
• With minimal oversight, develop and maintain study trackers
• Develop, review and execute Vendor Statement of Work (“SOW”), submit requisitions in ICON’s purchasing system
• Support management of vendors, including the quality, accuracy and timeliness of deliverables
• With minimal oversight, initiate and track IRB/EC submissions, translations, and material production and distribution
• Ensure that study materials are saved to the Patient Recruitment BOX appropriately, including but not limited to study materials, presentations, tracking/metrics, and close-out report/case study
• File patient recruitment study materials in eTMF in accordance with File Management Plan and track to ensure 100% compliance
• Work with the assigned Sr. Specialist/Manager/Sr. Manager to ensure lessons learned are documented and case studies developed

What you need

• Minimum of 3 years CRO or similar industry experience, including a minimum of 1 year of patient recruitment experience
• Bachelor’s degree, or local equivalent, in a life-science or related discipline, medical and / or communication or relevant experience required.
• General knowledge of Good Clinical Practices
• Proficient computer skills including MS-Office (e.g. Word, Excel)
• Sound interpersonal, verbal, and written communication skills
• Ability to communicate with team members clearly and concisely
• Work successfully in a virtual global team
• Able to troubleshoot potential issues and make decisions with input from line manager
• Able to work independently with regular oversight/guidance from Sr. Specialist/Manager/Sr. Manager and Line Manager
• Able to manage time effectively in order to meet daily metrics and team objectives
• Accountable for own deliverables
• No travel required.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities, and quality of our people. That is why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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