Project Resource Management Associate I

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

PRM Associate I role:

Ensure timely and appropriate resourcing to potential, new and existing project assignments.  Maintain and utilize tracking systems in order to provide accurate and timely information about current and future staffing needs/availabilities, required skills, and recovery and utilisation rates

Responsibilities:

• Propose staff and provide CVs for potential projects, following agreement of applicable functional counterparts e.g. CRA Managers or CTM Directors, focusing on the skill sets required by the Sponsor and the availability during the timeframe of the study.
• Oversee and update the resource management database tool in relation to staff allocation to projects, as appropriate and issue allocation reports etc as required.
• Maintain and improve accuracy of information stored in the resourcing database for the assigned staff pool re reservations, unfilled requirements, skills and all other PRM-maintained information. Ensure updates are submitted to the designated PRM colleagues in a timely manner and contain accurate information; Provide regular and ad hoc reports and information to functional leadership which is up to date, accurate and timely. Support CV database management.
• Support PRM Manager in providing clear and detailed information for inclusion in proposals after reviewing RFIs and RFP
• Produce and analyze reports that accurately forecast future resource needs/resource availabilities, required skills, headcount to sell, and recovery and utilization rates.
• Ensure optimization of assigned versus costed resources by carrying out a continuous review of resource allocation to projects and highlighting discrepancies.
• Work with functional management, Business Development (BD) and clinical study teams, proactively and when requested, to ensure resource requests are resolved within the Service Level Agreement (SLA) timelines; communicate with all parties in a timely manner, to support customer satisfaction.
• Use existing procedures to solve problems; analyze information and standard practices to make judgments. Over time, will develop knowledge of precedents to enhance problem solving.
• Undertake other reasonably related duties as may be assigned from time to time.

You will need:

• Bachelor’s Degree completed
• English advanced fluent
• Previous experience in roles such as business associate, project specialist, product support analyst, or project assistant is a plus
• Excellent communication skills, extremely organized, understanding priorities
• Proficiency in MS Office tools, particularly Excel and PowerPoint (reports and dashboards)
• Experience in resource management or workforce planning is also a plus

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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