At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Symphony Health comprises curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.
The Senior Research Consultant is a key participant in client engagements and business development opportunities. They are responsible for the preliminary and ongoing research around a client’s market of interest and deliverable, serving as a subject matter expert in the disease area and treatment options. They are also responsible for developing market definitions, project specifications and business rules, implementing and executing on standard deliverables, and collaborating closely with the project team to meet client objectives and timeline.
Primary Responsibilities:
Conduct thorough and relevant market research around therapeutic areas or disease states of interest and where client is in product lifecycle to support project demands.
Review, evaluate, and develop complete and accurate market definitions using healthcare code sets for client projects and business development opportunities.
Develop business rules and support methodology requirements for client projects and new business development opportunities.
Collaborate with others on the project team (e.g., Principal, Engagement Consultants, Data Analysts) to ensure timely and high-quality deliverables that meet client objectives – this includes managing methodology and specification documents and change logs, investigating inquiries, surfacing challenges, resolving issues, developing slide decks, and QC of deliverables.
Identify key trends and findings based on client’s objectives, provide additional insights, and build a narrative around the deliverable.
Lead internal initiatives that improve operational effectiveness.
Mentor, guide, and train other Research Consultants.
Job Qualifications:
Background:
Advanced or terminal degree in healthcare-related field (e.g., MS, PA, NP, PharmD, MD)
At least 5 years of relevant experience in the healthcare or life sciences industry
Required Skills and Competencies:
Microsoft Office Suite proficiency (Word, PowerPoint, Excel)
Ability to work within aggressive deadlines, competing priorities, and ambiguous situations
Project management skills and ability to manage multiple complex client projects, including ability to make decisions and recommendations to project team regarding client management and project deliverables
Critical thinking and problem solving skills
Strong written and verbal communication skills with ability to synthesize complex information to pertinent details and adjust to target internal and external audiences
Ability to collaborate and work across functional lines to achieve project objectives
Meticulous attention to detail
Basic data analytic skills using internal tools or Excel for building market definition and specifications and drawing insights
Preferred Skills and Competencies:
Knowledge and understanding of healthcare claims data
Knowledge of and experience with healthcare code sets (e.g., ICD-10, HCPCS)
Clinical experience with ability to translate clinical knowledge into healthcare claims data
Basic programming experience (SQL or SAS)
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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