RFI Specialist & Technical Writer

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

*THIS POSITION IS REMOTE*

The Role:

"Do you want to watch clinical development change or do you want to be the one to shape it?"

We're hoping you're here for the latter.

Who are you?

You are a writer with a sales and corporate mindset! As a business professional, you understand the need to accurately and compellingly communicate with prospective and existing clients. You are the bridge between Business Development and the business leading subject matter experts…adept at gathering and translating technical and scientific information into client-friendly materials in response to Requests for Information (RFI).

You are a hard worker who thrives in a fast-paced environment. Your attention to detail has won you praise and you are regularly commended for meeting and beating deadlines. You look to make improvements - not accepting the status quo, but actively managing projects through to completion, and challenging the experts. You proactively facilitate internal communications, looking to do more and learn more!

In this next step on your journey, you want to put your competitive, driven nature to work in an environment in which you can sharpen your business acumen, learn the CRO industry from the inside out, and gain visibility and recognition. Additionally, you want to work for a company that both supports your professional growth and helps you find a work/life balance that lets you pursue your career passion and still be you. Most of all, you want to do it in a place where you're part of a team of experts as zealous about their work as you are. A place where you can really make a difference.

You are a RFI Specialist and Technical Writer!

What will you be doing?

As a RFI Specialist and Technical Writer, you are a key member of the Sales Operations team; developing, writing, and finalizing responses to client and prospect RFIs. You coordinate the interaction between Business Development and key business leaders within ICON, collecting the most pertinent and strategic content for RFIs. You also maintain and improve upon RFI processes, while developing and managing the collective RFI content library. You also lend your writing skills to the creation and editing of content for both internal and external sales materials.

What do you need to have?

• Undergraduate degree from an accredited institution or international equivalent.

• 1-3 years of professional writing experience, preferred, including:

• Demonstrated writing skills, including composition of effective and strategic RFIs and/or sales documents.

• Knowledge of CRO/pharmaceutical industry or sales support activities.

• Applied analytical and strong organizational abilities and a dedication to quality and reliability in all work tasks.

• Ability to manage relationships with internal customers.

• Ability to work under deadline pressure, while maintaining accuracy and detail.

• Basic project management skills, with the ability to lead multiple projects simultaneously.

• Previous experience using computerized information systems and standard application software (ie, Windows, MS Office):

• Proficient with Word.

• Experience with SharePoint, PowerPoint, and Excel preferred.

• Must read, write, and speak fluent English.