At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
The role:
-Collaborate with account and other staff as needed to develop content strategies that support patient recruitment/research objectives across the product lifestyle.
-Participate in the ideation and development of multi-channel tactical solutions.
-Translate clinical data into compelling participant messaging for recruitment materials.
-Take charge of the copy from manuscript to execution, working closely with freelance contractors and art directors to develop layouts to ensure complete accuracy and compliance with client guidelines, the ICF, and clinical protocols.
-Provide strategic rationale when presenting and defending content, while remaining open to alternative explorations and feedback.
-Participate in client review and approval process as needed/necessary.
-Stay up-to-date on disease state/therapeutic area.
-Uphold internal processes, procedures, and project timelines.
-Appropriately address copy comments as received and offer options and alternative solutions when making revisions. Communicate solutions in a timely and effectively manner to avoid workflow disruptions.
-Manage multiple assignments by establishing procedures to developing multiple versions of components. Maintain files in an identifiable, organized fashion on the file server.
-Keep team members apprised of project status, taking a proactive stance by raising any issues that affect the schedule or other parameters of the project.
-Ensure project information is quickly accessible while maintaining detailed notes and organized project files.
-Work closely with the account team assigned to each project to maximize communication, clarify goals and specific project parameters and achieve desired results.
-Be prepared to engage in discussions with account team(s) and client(s) to establish content strategy and to communicate copy vision once content development is started/refined/completed.
-Handle requests for content support by effectively evaluating the ask/creative brief and identifying an appropriate resource based on project type and required skillsets.
-Manage content contractors and vendors; and bench through relationship management and sound decision making, ensure appropriate removals or additions based on experience, team feedback, and needs.
-Oversee all copywriting for patient recruitment materials.
-Manage new hire onboarding and direct mentorship of new copywriters.
-Take a lead role in content team status meetings to evaluate workload, share learnings, and identify needs and potential solutions.
-Develop and maintain positive, productive relationships with other leaders and team members of client engagement, editorial, creative, digital, and research teams.
-Demonstrate exceptional writing abilities while keeping the audience and type of deliverable in mind.
-Attention to details and ensuring consistency across all materials.
We are looking for:
Minimum of a Bachelor’s degree in a science, patient recruitment/research, communications, journalism, public health, or related field. Advanced degree (MBA, MPH, PharmD) is a plus.
Minimum of 3 years of healthcare or pharmaceutical patient recruitment experience
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
