Senior HR Technology Analyst
Location: Dublin 18, Ireland
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Role
As a Senior HR Technology Analyst you will be responsible for analysing business needs and processes and ensuring that business requirements are accurately elicited and translated into HR Technology solutions that deliver validated benefits, all within system, business and project constraints.
At ICON we use Workday, you will lead the configuration of complex technical solutions to enhance existing technology and manage new projects that support HR and the Business. There will be consistent awareness of SOX compliant changes and audit controls in all configurations.
A well organised, analytical approach is needed, with an emphasis on process improvement and a focus on finding technical solutions.
Workday configuration knowledge and experience is essential for this role.
Strong knowledge and Experience in the following workday modules are essential
- Absence
- Advanced Compensation
- Time Tracking
- Performance
- Investigate and understand business needs and processes, including related HR processes.
- Collaborate with implementation partner and subject matter experts to investigate and understand existing systems and processes, the impact of new developments, and how best to deliver the solution.
- Negotiate and agree scope and timescales with users to achieve the best possible match between business needs and systems capability.
- Work with stakeholders to build agreed and tangible business solutions.*
- Ownership of design, configuration and implementation of functional area of expertise e.g. compensation, performance, security etc., collaborating with HR to ensure these meet the global HR and Business needs.
- Manage user acceptance testing, ad hoc testing and the process for post-implementation support to enable the delivery of required functionality.
- Identify areas of opportunity to improve existing technology processes, functionality and work flow, and maximize technological capabilities to reduce manual processes.
- Drive robust audit processes to ensure the technical integrity of the information in the HRIS system and comply with SOX requirements.
- Recommend methods of continuous improvement, particularly in technical processes and solution delivery, and help to facilitate their implementation.
- Proactively review integrations for improvements and partner with IT to manage and troubleshoot these integrations.
- Escalate issues to external Vendor in a timely fashion as required, while being mindful of budget constraints, as detailed by HR Technology Leadership.
- Manage multiple projects simultaneously, prioritizing and tracking technical and functional details and meeting deadlines of multiple projects with varying completion dates.
- Recognise, exemplify and adhere to ICON's values which centre around our commitment to people, clients and performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs.
What you need
- Degree qualified - IT/Business / HR
- 3-4 years’ experience within a similar role
- Workday configuration experience is essential for this role.
- Super stakeholder management skills
- Great communication and influencing skills
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
