At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Senior HR Technology Analyst – Blue Bell, PA- hybrid
Role Responsibilities
- Responsible for analyzing business needs and processes and ensuring that business requirements are accurately elicited and translated into HR Technology solutions that deliver validated benefits, all within system, business, and project constraints.
- Configure complex technical solutions to enhance existing technology and manage new projects that support HR and the Business.
- Collaborate with implementation partner(s) and subject matter experts to investigate and understand existing systems and processes, the impact of new developments, and how best to deliver the solution.
- Negotiate and agree scope and timescales with users to achieve the best possible match between business needs and systems capability.
- Work with stakeholders to build agreed and tangible business solutions.
- Ownership of design, configuration, and implementation of functional area of expertise e.g., compensation and benefits etc., collaborating with HR to ensure these meet the global HR and Business needs.
- Manage user acceptance testing, ad hoc testing, and the process for post-implementation support to enable the delivery of required functionality.
- Identify areas of opportunity to improve existing technology processes, functionality, and workflow, and maximize technological capabilities to reduce manual processes.
- Drive robust audit processes to ensure the technical integrity of the information in the HRIS system and comply with SOX requirements.
- Recommend methods of continuous improvement, particularly in technical processes and solution delivery, and help to facilitate their implementation.
- Escalate issues to external Vendor(s) in a timely fashion as required, while being mindful of budget constraints, as detailed by HR Technology Leadership.
- Collaborate with IT teams to manage integrations between Workday and other HR systems or third-party applications.
- Manage multiple projects simultaneously, prioritizing and tracking technical and functional details and meeting deadlines of multiple projects with varying completion dates.
- Recognize, exemplify, and adhere to ICON's values which center around our commitment to people, clients and performance.
- As an ICON employee, you are expected to embrace and contribute to the ICON culture of process improvement with a focus on streamlining processes, adding value to the business and meeting client needs.
- Maintain detailed documentation of system configurations, processes, and issue resolution.
- Travel (approximately 0%) domestic and/or international.
Experience Required
- At least 5 years of experience in HR technology, with a strong focus on Workday.
- Workday HCM certification is preferred with strong experience in advanced compensation and benefits.
- Solid understanding of HR processes, policies, and compliance requirements.
- Experience with system integrations and data management.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and interpersonal skills.
- Ability to work both independently and in a team.
- Attention to detail and commitment to data accuracy and security.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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