Senior Investigator Payment Coordinator

Senior Investigator Payment Coordinator - India, Chennai - Hybrid, Office-Based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking an Senior Investigator payments coordinator to join our diverse and dynamic team. The Sr IPC will Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved . The candidate will have a successful background of Clinical trial payments experience.

What You Will Be Doing:

•  Support Investigator Payments team with set up and maintenance of ICON’s investigators payments as appropriate.

•  Relationship Building: Utilize your exceptional relationship-building skills to collaborate effectively with both internal and external partners daily, fostering strong connections that facilitate financial processes.

•  Client Relationship Management: Balance client relationships, ensuring their satisfaction and addressing any concerns promptly.

•  Support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract

•  Review payments in line with site contracts and visit data to ensure sites are being paid in a timely accurate and efficient manner and escalate delays/ issues appropriately

•  Set up, organize and maintain clinical study/ IPG and supporting documentation as appropriate.

•  Work with team lead/supervisor as required to quality check /review work completed by internal IPG staff and other departments

•  Review all site contracts and accurately set up the proposed payees and budget schedule as governed by the signed Investigator contract.

•  Ensure ICON’s reputation for excellence is carried through and maintained throughout all IPG administrative processes and highlight areas for improvement as needed

Your Profile:

•  4-5 years of experience within a similar role within Clinical trial payments.

•  Outstanding Excel skills, if you have Oracle Financials that is preferred.

•  Demonstrate knowledge of site & study level reconciliations.

•   Knowledge of general accounting principles would also be a plus.

•   Strong attention to detail and accuracy skills with the ability to coordinate and multitask

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply